2. Communication and Delegation

Graphic of many people with multicoloured chat boxes over their heads
Image by Gerd Altmann from Pixabay

Communication serves two essential functions for nurse leaders in clinical settings: information sharing and setting the tone. There is growing evidence that communication in the work setting influences both work efficiency and job satisfaction.

Topics that will be covered in this module include:

  1. Principles of effective communication
  2. Personal leadership style
  3. Strategies for effective listening
  4. Barriers to communication
  5. Steps to effective delegation

License

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Leadership for Nurses in Clinical Settings by Dr. Kirsten Woodend, Dr. Catherine Thibeault, Dr. Manon Lemonde, Dr. Janet McCabe is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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