Learning Objectives

At the end of this module, learners should be able to:

  1. Analyze common verbal and nonverbal communication styles.
  2. Reflect on personal communication style in the context of a leadership role.
  3. Identify and apply strategies for effective listening.
  4. Identify and apply principles of effective communication, including giving feedback.
  5. Identify barriers to effective communication.
  6. Identify key elements of effective delegation.

 

License

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Leadership for Nurses in Clinical Settings by Dr. Kirsten Woodend, Dr. Catherine Thibeault, Dr. Manon Lemonde, Dr. Janet McCabe is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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