6.0 Introduction

Learning Objectives

In this chapter you will learn about the communication process, what gets in the way and how to resolve conflict with others through effective communication strategies and ways you can connect while at Fanshawe College.

By the end of this chapter you will be able to:

  • Identify the communication process and what can get in the way
  • Define the forms and purpose of communication
  • Articulate the variables to communication
  • Evaluate and make informed decisions about your strengths and challenges when communicating with others
  • Define a strategy to manage conflict with others to further develop your complex problem solving, novel and adaptive thinking, and social intelligence
  • Define the forms and purpose of communication
  • Understand how technology has changed communication
  • Identify resources that can help you take responsibility for your own learning journey
  • Recognize how academic success connects to career success

Communication has always been a complex life skill for everyone. How we pass information to others and how we understand what is being conveyed to us can often be complicated. And today, with the ever-increasing number of communication tools at our fingertips, our need to understand how, when, and what we communicate is even more crucial.

Well-honed communication skills can improve all aspects of your life. This is true regarding relationships with friends, significant others, family, acquaintances, people with whom you work, colleagues in your classes, and professors. In other words, everyone! Communication is probably the most important skill you can develop in your life.

One way you can develop your communication skills is to connect with your Fanshawe Student Union and become a class representative.

Video: Become a Class Rep

Video: Become a Class Rep by Fanshawe Student Union [2:09] transcript available

Chapter 8 Communicating Introduction” from College Success  by Amy Baldwin & Open Stax is licensed under a Creative Commons Attribution License 


Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Fanshawe SOAR Copyright © 2023 by Kristen Cavanagh is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.