Key Takeaways

  • Artificial intelligence (AI) is the ability of a computer to think and learn.
  • AI technology is quickly advancing from it’s initial conception in the 1950’s.
  • The Turing Test is a test to determine a machine’s ability to think and, therefore, imitate human behaviour.
  • Machines that incorporate AI appear to make decisions similar to humans.
  • AI lacks emotional intelligence, “the human factor”.
  • AI can be categorized based on ability and functionality.
  • Machine learning and deep learning use algorithms and neural networks to imitate the way humans learn.
  • Autonomous technologies are one of the most widely used applications of AI. They include nanobots, driverless cars, and UAV.
  • Robots are a type of autonomous technology that automates processes with little or no human interaction.
  • Expert systems have been used for many years to streamline knowledge and make decisions.
  • Extended reality (XR) is an umbrella term that covers all forms and combinations of real and virtual environments, including AR and VR.
  • Emerging trends in technology include devices that are: wearable, connected, collaborative and super.
  • Ethics need to be considered when using intelligent technologies.

Review Questions

  1. What is artificial intelligence, and what are some of the capabilities?
  2. List some of the different classifications of artificial intelligence.
  3. How can we use artificial intelligence systems to help in decision-making?
  4. Define robotics and explain how they are being used.
  5. What are some of the advantages and disadvantages of robots?
  6. What are expert systems and how are they used?
  7. What is the difference between XR, AR and VR?
  8. List and discuss some of the emerging trends in technology and how they impact business.


This assignment is designed to help you understand the different applications of AI in business.

In this assignment, you will research the different applications of AI in business and discuss the benefits. Complete the following questions in a separate document.

  1. Research applications of AI for your particular field of study.
  2. Write a few paragraphs on the examples found and explain how they are a business benefit. Make sure to provide references to the resources you use.
  3. Share your examples with the class.


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Information Systems for Business and Beyond Copyright © 2022 by Shauna Roch; James Fowler; Barbara Smith; and David Bourgeois is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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