10.10. Summary

Key Takeaways

  • E-business and e-commerce are not synonymous terms. E-business consists of several major components, one of which is e-commerce.
  • Every Internet business is either pure-play (an Internet presence only) or brick-and-click (having both a physical and an online presence).
  • The seven major types of e-commerce are B2B, B2C, C2C, B2G, C2B, m-commerce, and P2P.
  • An e-commerce business model is the method that a business uses to generate revenue online. Some models are very simple; others are more complicated. New business models are being introduced all the time.
  • Different technologies can be used for e-commerce, including all-in-one e-commerce platforms and digital payment systems.
  • Blockchain, which is a digital distributed record of transactions, is being leveraged for Bitcoin, which is a cryptocurrency that can be used for digital payment.
  • Social media platforms are popular tools for marketers to promote products and services and glean valuable customer data.
  • New Retail blurs the line between offline and online commerce to improve the customer experience.

Review Questions

    1. What is e-commerce, and how is it different from e-business?
    2. What are some popular e-commerce sites in Canada?
    3. What is the business-to-business e-Commerce cycle?
    4. List and describe some advantages and disadvantages of e-commerce.
    5. Outline some models for business-to-business e-commerce.
    6. What is mobile commerce, and what is it being used for?
    7. Provide some different forms of electronic payment. Why are electronic payment systems on the rise?
    8. What is social commerce, and why do you think this works?
    9. What are some e-commerce innovations? Where do you see e-commerce heading?
    10. What does New Retail mean?

Assignment

Overview
This assignment is designed to help you understand e-commerce trends.

Assignment
In this assignment, you will explore some trends and innovations in e-commerce. Focus on the theme of blurring the lines between offline and online. Complete the following questions in a separate document.

Choose an e-commerce application or innovation that interests you. Share a quick video, a link, or a picture that provides some context of the technology. Answer the following questions:

  1.  What is the application/innovation? How does it work?
  2. What are the benefits? How does this impact business?
  3. What are the concerns?
  4. Would you use it?

License

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Information Systems for Business and Beyond Copyright © 2022 by Shauna Roch; James Fowler; Barbara Smith; and David Bourgeois is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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