2.11. Knowledge Check

Knowledge Check 1

 

Text Description
Drag the correct business information system to the business activity that it supports.
  1. Online Selling _____
  2. Logistics _____
  3. All Business Operations _____
  4. Marketing _____
  5. Training _____
Possible answers:
  • Supply Chain Management System
  • Enterprise Resource planning System (ERP)
  • Customer Relationship Management System
  • e-Commerce Platforms
  • Human Resource Management

Solution:

  1. Online Selling e-Commerce Platforms
  2. Logistics Supply Chain Management System
  3. All Business Operations Enterprise Resource planning System (ERP)
  4. Marketing Customer Relationship Management System
  5. Training Human Resource Management

Knowledge Check 2

Quiz Text Description
1. MultiChoice Activity
_________ is one of Porter’s three strategies for competitive advantage.
  1. Tech-centric
  2. Strategic
  3. Focus
  4. Generic
2. MultiChoice Activity
__________power is high when customers have few options.
  1. Customer
  2. Buyer
  3. User
  4. Supplier
3. MultiChoice Activity
Which of the following is NOT part of the primary activities outlined in the value chain?
  1. Procurement
  2. Logistics
  3. Customer Service
  4. Marketing

Solution:

  1. c. Focus
  2. d. Supplier
  3. a. Procurement

Knowledge Check 3

Industrywide & Uniqueness Perceived by the Customer

Industrywide & Low Cost Position

Particular Segment Only & Uniqueness Perceived by the Customer

Particular Segment Only & Low Cost Position

Possible Answers:

  • Starbucks
  • Stuck in the Middle
  • Lululemon
  • Walmart

Solutions:

Industrywide & Uniqueness Perceived by the Customer – Starbucks

Industrywide & Low Cost Position – Walmart

Particular Segment Only & Uniqueness Perceived by the Customer – Stuck in the Middle

Particular Segment Only & Low Cost Position – Lululemon

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Information Systems for Business and Beyond Copyright © 2022 by Shauna Roch; James Fowler; Barbara Smith; and David Bourgeois is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.