13.10 Chapter References

Aston, J., Vipond, O., Virgin, K., & Youssouf, O. (2020, July 24). Retail e-commerce and COVID-19: How online shopping opened doors while many were closing. Statistics Canada. https://www150.statcan.gc.ca/n1/pub/45-28-0001/2020001/article/00064-eng.htm.

Chaffey, D. (2017). Global social media research summary 2017. Smart Insights. www.smartinsights.com/social-…edia-research/.

Fernandes, B. (2017, October 20). Personal telephone interview.

Gartner UK Ltd. (2010, July 26). Gartner says majority of consumers rely on social networks to guide purchase decisions. PresseBox. https://www.pressebox.com/pressrelease/gartner-uk-ltd/Gartner-Says-Majority-of-Consumers-Rely-on-Social-Networks-to-Guide-Purchase-Decisions/boxid/361969.

Iansiti, M. and Lakhani, K. R. (2017, January). The truth about blockchain. Harvard Business Review. https://hbr.org/2017/01/the-truth-about-blockchain.

Interact Corporation. (2021, May 15). Why 2018 was another banner year for Interac e-Transfer. https://www.interac.ca/en/content/business/why-2018-was-another-banner-year-for-interac-e-transfer/.

Karol, K. (2020, August 25). 6 of the best ecommerce platforms and solutions 2020: Shopify vs Volusion vs BigCommerce vs Big Cartel vs 3dcart vs Ecwid. Ecommerce Platforms. https://ecommerce-platforms.com/articles/top-6-ecommerce-platform-reviews-2012-shopify-volusion-bigcommerce-magento-bigcartel-3dcart.

Krishnamurthy, S. (2003). E-Commerce Management: Text and Cases. Thompson/South Western.

Loesche, D., & Richter, F. (2018, March 6). Mobile e-commerce is up and poised for further growth [Infographic]. Statista. https://www.statista.com/chart/13139/estimated-worldwide-mobile-e-commerce-sales/.

Marciano Jonathan Marciano, J. (2021, August 10). Fake online reviews cost $152 billion a year. Here’s how e-commerce sites can stop them. World Economic Forum. https://www.weforum.org/agenda/2021/08/fake-online-reviews-are-a-152-billion-problem-heres-how-to-silence-them/.

MEC. (2020). Annual Report 2020.  https://www.mec.ca/content/annual-reports.

Medium Predict. (2021, May 8). What is ‘new retail’ and why is it the future of retail? Medium. https://medium.com/predict/what-is-new-retail-and-why-is-it-the-future-of-retail-76a6ac07d6ac.

Mountain Equipment Co-op. (2021). About MEC. https://www.mec.ca/en/explore/about-mec.

Statistics Canada. (2021, June 22). Online shopping by Canadians in 2020: Results from the Canadian Internet Use Survey. https://www150.statcan.gc.ca/n1/pub/11-627-m/11-627-m2021048-eng.htm.

WebFx. (2022). How Much Should a Web Site Cost? www.webpagefx.com/How-much-should-web-site-cost.html.


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