Chapter 8 – Role of Communication
Chapter Outline
8.1. Learning Outcomes
8.2. Role of Communication in PM
8.3. Types of Communication
8.4. Written Communication: Requests for Proposals and Proposals
8.5. In-depth Look: Poole’s Model of Small Group Communication
8.6. Communication with Virtual Teams
8.7. In-depth Look: Recent Research on Developing Virtual Teams
8.8. Ask An Expert — Katie Foster
8.9. Knowledge Check
8.10. Key Terms
8.11. Chapter Summary
8.12. Learning Activities and Exercises for Students/Teachers