Chapter 1 – Introduction to Project Management for Human Resources
On any project, you will have a number of project constraints that are competing for your attention. They are cost, scope, quality, risk, resources, and time. When one changes, something else has to change. It is the trade-off.
- Cost is the budget approved for the project, including all necessary expenses needed to deliver the project. Within organizations, project managers have to balance between not running out of money and not underspending because many projects receive funds or grants that have contract clauses with a “use it or lose it” approach to project funds. Poorly executed budget plans can result in a last-minute rush to spend the allocated funds. For virtually all projects, the cost is ultimately a limiting constraint; few projects can go over budget without eventually requiring corrective action.
- Scope is what the project is trying to achieve. It entails all the work involved in delivering the project outcomes and the processes used to produce them. It is the reason for and the purpose of the project.
- Quality is a combination of the standards and criteria to which the project’s products must be delivered for them to perform effectively. The product must perform to provide the functionality expected, solve the identified problem, and deliver the benefit and value expected. It must also meet other performance requirements or service levels, such as availability, reliability, and maintainability, and have an acceptable finish and polish. Quality on a project is controlled through quality assurance (QA), which is the process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards.
- Risk is defined by potential external events that will have a negative impact on your project if they occur. Risk refers to the combination of the probability the event will occur and the impact on the project if the event occurs. If the combination of the probability of the occurrence and the impact on the project is too high, you should identify the potential event as a risk and put a proactive plan in place to manage the risk.
- Resources are required to carry out the project tasks. They can be people, equipment, facilities, funding, or anything else capable of definition (usually other than labour) required for the completion of a project activity.
- Time is defined as the time to complete the project. Time is often the most frequent project oversight in developing projects. This is reflected in missed deadlines and incomplete deliverables. Proper control of the schedule requires the careful identification of tasks to be performed and accurate estimations of their durations, the sequence in which they are going to be done, and how people and other resources are to be allocated. Any schedule should take into account vacations and holidays.
Triple constraint traditionally consisted of only time, cost, and scope. These are the primary competing project constraints that you have to be most aware of. The triple constraint is illustrated in the form of a triangle to visualize the project work and see the relationship between the scope/quality, schedule/time, and cost/resource (Figure 1-2).
Projects may have additional constraints, and as the project manager, one needs to balance the needs of these constraints against the needs of the stakeholders and your project goals. For instance, more money is needed to finish the project if the sponsor wants to add functionality to the original scope. On the other hand, if the budget is cut, there will be a reduction in the quality of the scope. Further, if there are no appropriate resources to work on the project tasks, the schedule may need to be extended, and it may take much longer to finish the work.
In summary, the constraints are all dependent on each other. Think of all of these constraints as the classic carnival game of Whac-a-mole. Each time you try to push one mole back in the hole, another one pops out. The best advice is to rely on your project team to keep these moles in place.