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Introduction
Acknowledgements
About This Book
Changes from Adapted Resource
1.1. Learning Outcomes
1.2. Project Management (PM) Definitions
1.3. In-depth Look: History and Evolution of Project Management
1.4. Categories of Project Management
1.5. Science and Art of Project Management and Project Management Institute (PMI)
1.6. Project Constraints and Project Priorities
1.7. Life Cycle
1.8. Ask An Expert — Monique Sauvé
1.9. Knowledge Check
1.10. Key Terms
1.11. Chapter Summary
1.12. Learning Activities and Exercises for Students/Teachers
2.1. Learning Outcomes
2.2. Structures
2.3. Culture
2.5. In-depth Look: Hofstede's Cultural Theory
2.6. Strategy and Effective Project Management
2.7. Project Selection
2.8. Knowledge Check
2.9. Key Terms
2.10. Chapter Summary
2.11. Learning Activities and Exercises for Students/Teachers
3.1. Learning Outcomes
3.2. Roles of Project Manager
3.3. Project Manager Characteristics
3.4. Project Manager Managing the Team
3.5. Ask An Expert — Kavya Kumar
3.6. Emotional Intelligence
3.7. In-depth Look: Emotional Intelligence
3.8. In-depth Look: Myers-Briggs Type Indicator (MBTI)
3.9. In-depth Look: The DiSC Method
3.10. In-Depth: The Big Five
3.11. Knowledge Check
3.12. Key Terms
3.13. Chapter Summary
3.14. Learning Activities and Exercises for Students/Teachers
4.1. Learning Outcomes
4.2. Successful Team
4.3. Developing Team
4.4. In-depth Look: High Performing Teams
4.5. In-depth Look: Tuckman's Model - Five Stages of Team Development
4.6. In-depth Look: Evolution of Tuckman's Model
4.7. In-depth Look: GRIP Model of Team Effectiveness
4.8. Team Communication
4.9. Team Motivation
4.10. Diversity, Inclusion and Leadership
4.11. Knowledge Check
4.12. Key Terms
4.13. Chapter Summary
4.14. Learning Activities and Exercises for Students/Teachers
5.1. Learning Outcomes
5.2. Initiation
5.3. Planning
5.4. Execution or Implementation Phase
5.5. Monitoring
5.6. Project Closure
5.7. Evaluations of Individuals and Teams
5.8. S.M.A.R.T. Goals in Projects
5.9. Project Scope
5.10. Managing the Scope
5.11. Project Charter
5.12. Example of a Simple Project Charter
5.13. Request for Proposal and Contracts
5.14. Ask An Expert — Lianne Gallie
5.15. Knowledge Check
5.16. Key Terms
5.17. Chapter Summary
5.18. Learning Activities and Exercises for Students/Teachers
6.1. Learning Outcomes
6.2. Risk Management and Project Success
6.3. The 5 Steps of the Risk Management Process
6.4. Contingency Plan, Risk Response Plan
6.5. Risks in Project Phases
6.6. Knowledge Check
6.7. Ask An Expert — Nancy Wilding
6.8. Key Terms
6.9. Chapter Summary
6.10. Learning Activities and Exercises for Students/Teachers
7.1. Learning Outcomes
7.2. Scheduling Terms
7.3. Scheduling Resources, Benefits, Constraints
7.4. Defining Activities
7.5. Work Breakdown Structures
7.6. In-Depth Look: Work Breakdown Structures (WBS)
7.7. Time Estimation
7.8. Managing the Schedule with Gantt Charts and Network Diagrams
7.9. In-depth Look: Gantt Charts
7.10. Estimating Resources
7.11. Estimating Costs
7.12. Understanding Budgets
7.13. Creating a Project Budget
7.14. Contingency Funds
7.15.Managing Budget
7.16. Knowledge Check
7.17. Key Terms
7.18. Chapter Summary
7.19. Learning Activities and Exercises for Students/Teachers
8.1. Learning Outcomes
8.2. Role of Communication in PM
8.3. Types of Communication
8.4. Written Communication: Requests for Proposals and Proposals
8.5. In-depth Look: Poole's Model of Small Group Communication
8.6. Communication with Virtual Teams
8.7. In-depth Look: Recent Research on Developing Virtual Teams
8.8. Ask An Expert — Katie Foster
8.9. Knowledge Check
8.10. Key Terms
8.11. Chapter Summary
8.12. Learning Activities and Exercises for Students/Teachers
9.1. Learning Outcomes
9.2. Reasons for Closing Projects
9.3. Contract Closing and Audits
9.4. Releasing the Resources
9.5. Reporting and Lessons Learned
9.6. Retrospectives
9.7. Performance Evaluation
9.8. Performance Appraisals
9.9. In-Depth Look: 360-Degree Review
9.10. In-Depth Look: Management by Objectives as an Evaluation Tool
9.11. Knowledge Check
9.12. Key Terms
9.13. Summary
9.14. Learning Activities and Exercises for Students/Teachers
10.1. Learning Outcomes
10.2. Environmental Factors in Projects
10.3. Selection of Projects
10.4. Selection of Employees (Expatriates)
10.5. A Look at Cross-Cultural Conditions and Human Resources
10.6. Culture Shock and Coping
10.7. Training International Project Teams
10.8. Knowledge Check
10.9. Key Terms
10.10. Chapter Summary
10.11. Learning Activities and Exercises for Students/Teachers
11.1. Learning Outcomes
11.2. Definition
11.3. Scope in Agile
11.4. Agile Procurement
11.5. Agile Teams
11.6. Roles and Responsibilities
11.7. Scrum Process and Meetings
11.8. Estimating Resources
11.9. Agile versus Traditional Project Management
11.10. Knowledge Check
11.11. Key Terms
11.12. Chapter Summary
11.13. Learning Activities and Exercises for Students/Teachers
12.1 Learning Outcomes
12.2 Onboarding Strategy (with technology)
12.3. Employee Recruitment Strategy
12.4. Employee Selection Strategy
12.5. Job Analysis Strategy
12.6. Compensation Strategy (Total Rewards Plan)
12.7. Employee Benefits Strategy
12.8. Training and Development Strategy
12.9. Career Development Strategy
12.10. Employee Engagement Strategy
12.11. Health and Safety Strategy
Chapter 1: Case Study
Chapter 2: Case Study
Chapter 3: Case Study
Chapter 4: Case Study
Chapter 5: Case Study
Chapter 6: Case Study
Chapter 7: Case Study
Chapter 8: Case Study
Chapter 9: Case Study
Chapter 10: Case Study
Chapter 11: Case Study
Chapter Videos-Teacher/Student Additional Resources
References
Versioning History
Chapter 8 – Role of Communication
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Strategic Project Management: Theory and Practice for Human Resource Professionals Copyright © 2022 by Debra Patterson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.