12.2 Onboarding Strategy (with technology)

Scope

There is a lot to learn when joining a new company. An effective onboarding process provides employees with the necessary tools, skill sets, knowledge, and behaviours to perform effectively in their new roles. Webinars support onboarding strategies by familiarizing new employees with their role(s), the company’s principles, and benefits. When new hires feel they are valued team members, they are encouraged to be committed to the company’s success which helps increase employee retention.

Key Stakeholders

A supervisor, HR representative, or senior manager typically performs onboarding and acquaints new hires with various aspects of the organization.

Business Case

Webinars are delivered virtually, which may mean cost savings as they don’t incur expenses such as lodging, handouts, food and drink, transportation, and other event-related costs. In contrast to in-person training, webinars offer additional flexibility; they can reach various-sized audiences, be role-specific or general, and can be provided on-demand at any time. Importantly, webinar onboarding allows work to continue – reducing time lost through employee-led in-person training. Setting up online webinar-based training online is simple and often provides analytics that tracks key metrics, including the numbers of staff members that participated in and completed. Additionally, employing webinars is one of the most acceptable ways to establish standards and brand for a company so that employees can take pride in their job.

Project Description

Onboarding is the procedure of assembling the appropriate personnel and resources to guarantee that a new project is finished on schedule, within budget, and according to scope. The project is to maintain a high-quality and informative onboarding strategy. The presentation type that can be used is a webinar, which uses electronic devices. A webinar is an online presentation for training and lectures made by an organization and distributed to a selected audience via computers and the Internet.

Resources

Software:

• Webinar software
• PowerPoint slides or another presentation program

Hardware:

• Computer or laptop
• Web camera
• Microphone
• Internet connection                                                                                               

Deliverables

• Training Session Plan: A series of webinars over at least two weeks (10 business days), five hours daily, that cover employee positions and related tasks.
• Delivery: Online over two weeks, five hours per day.
• Strategic Communication Plan: Team leaders will deliver the strategic communication plan, working from a database and communicating through email.
• Feedback Report: A designated drop box will be available to collect participants’ anonymous feedback and/or questionnaires and be accessed by team leaders.

Action Plan

1. Find webinar software, and choose the most dependable, cost-effective, and appropriate option for our business.
2. Carefully plan, promote, create necessary content and topic, and establish webinar technologies for a more interesting and innovative design that guarantees the employees’ utmost interest and involvement.
3. Integrate the company’s learning management system (LMS) with the chosen webinar application upon the approval of the CEO.
4. Plan a parallel run to test everything and ensure everything functions as intended to prevent future errors and problems.
5. Create efficient feedback forms or a question-and-answer session to assess the effectiveness of each training and its effects on the staff.

Class of 2022 Contributions:  Christine Del Rosario, Genny Rose Ragpala,  Prakul Khera