References

Chapter 1

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Bena, L. (2019). A history of PMI and its role in project management. Easyproject. https://www.easyproject.com/about-us/project-management-made-easy-blog-tips-resources/a-history-of-pmi-and-its-role-in-project-management

Haughey, D. (2021). A Brief History of Project Management. ProjectSmart. https://www.projectsmart.co.uk/history-of-project-management/brief-history-of-project-management.php

Hoffman, E. (2008). A Brief History of Project Management Development at NASA. APPEL Knowledge Services, NASA. https://appel.nasa.gov/2008/09/01/a-brief-history-of-project-management-development-at-nasa/

Kwak, H. Y. (2003). Brief History of Project Management. George Washington University. https://home.gwu.edu/~kwak/PM_History.pdf

Project Management Institute. (n.d.). About Us. https://www.pmi.org/about

Project Management Institute. (2022). PMI talent triangle. https://www.pmi.org/learning/training-development/talent-triangle

Project Management Institute. (2017). A Guide to the Project Management Body of Knowledge: PMBOK Guide (6th ed.). Project Management Institute.

Somerville, J. (n.d.). A Brief History of Project Management. Innovative Management Solutions. https://ims-web.com/a-brief-history-of-project-management/

Weber, J. (2018). A History of PMI & its Role in Project Management. Projectmanager. Retrieved on May 27, 2022, from https://www.projectmanager.com/blog/history-of-pmi

Chapter 2

Anthony, S. (2009). Major League Innovation. Harvard Business Review. https://hbr.org/2009/10/major-league-innovation

Azzopardi, S. (2022). The Evolution of Project Management. ProjectSmart. https://www.projectsmart.co.uk/history-of-project-management/evolution-of-project-management.php

Belyh, A. (2019). Understanding Cultures & People with Hofstede Dimensions. Cleverism. https://www.cleverism.com/understanding-cultures-people-hofstede-dimensions

Bruin, L. (2017, June 17). Hofstede’s Cultural Dimensions. Business To You. https://www.business-to-you.com/hofstedes-cultural-dimensions/

Cabrera, E. F., & Bonache, J. (1999). An Expert HR System for Aligning Organizational Culture and Strategy, 22(1), 51-60. https://www.researchgate.net/profile/Elizabeth-Cabrera-3/publication/284210969_An_expert_HR_system_for_aligning_organizational_culture_and_strategy/links/574886e108ae2e0dd301645d/An-expert-HR-system-for-aligning-organizational-culture-and-strategy.pd

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Dean, T. (2013). Network+ guide to networks (6th ed.). Course Technology.

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Geert Hofstede. (2022). In Wikipedia. https://en.wikipedia.org/wiki/Geert_Hofstede

Hammonds, K. H. (2001, February 28). Michael Porter’s big ideas. Fast Company.  https://www.fastcompany.com/42485/michael-porters-big-ideas

Hofstede’s Cultural Dimensions Theory. (2022). In Wikipedia. https://en.wikipedia.org/wiki/Hofstede%27s_cultural_dimensions_theory#:~:text=Hofstede%20developed%20his%20original%20model,It%20has%20been%20refined%20since

Merriam-Webster. (n.d.). Strategy. In Merriam-Webster.com dictionary. Retrieved April 1, 2022, from https://www.merriam-webster.com/dictionary/strategy

MindTools. (n.d.). Hofstede’s Cultural Dimensions: Understanding Different Countries. https://www.mindtools.com/pages/article/newLDR_66.htm

Morgan, M., Levitt, R. E., & Malek, W. A. (2007). Executing your strategy: How to break it down and get it done.  Harvard Business School Publishing.

Nickerson, C. (2022, May 04). Hofstede’s Cultural Dimensions Theory. Simply Psychology. https://www.simplypsychology.org/hofstedes-cultural-dimensions-theory.html

Porter, M. E. (2001, November 12). Manager’s journal: How to profit from a downturn. Wall Street Journal.

Russo, P. E., & Boor, S. (1993). How fluent is your interface?: designing for international users [Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems]. Amsterdam. DOI:10.1145/169059.169274

Seeber, J. (2011). Project selection criteria: How to play it right. International Project Management Association. http://www.ipma-usa.org/articles/SelectionCriteria.pdf

Strategic Human Resource Management (SHRM). (n.d.). Practicing Strategic Human Resources. https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/practicingstrategichumanresources.aspx

Chapter 3

Ackerman, C. (2017, June 23). Big Five personality traits: The OCEAN model explained. Positivepsychology.com. https://positivepsychology.com/big-five-personality-theory/

Arthur, M. B. (2018, September 16). The strange history behind the Myers-Briggs Type Indicator – and what that can mean for you. Forbes. https://www.forbes.com/sites/michaelbarthur/2018/09/16/the-strange-history-behind-the-mbti-and-what-that-can-mean-for-career-owners/#5f0082782fb3

Bajic, E. (n.d.). How The MBTI Can Help You Build A Stronger Company. Forbes. https://www.forbes.com/sites/elenabajic/2015/09/28/how-the-mbti-can-help-you-build-a-stronger-company/?sh=2e13eed7d93c

Beedu, G. K. (2021). A Study on the Effectiveness of DiSC Personality Test. Selinus University. https://www.uniselinus.education/sites/default/files/2021-07/Tesi%20Beedu.pdf

Bhasin, H. (2020). What is the DiSC Model? Meaning and Working Explained. Marketing91. https://www.marketing91.com/disc-model/

Bradberry, T. (2007). The personality code: unlock the secret to understanding your boss, your colleagues, your friends… and yourself. Penguin.

Broughton, N. (2017). The Evolution of Emotional Intelligence. International Journal of Business and Social Science, 8(6).  https://ijbssnet.com/journals/Vol_8_No_6_June_2017/2.pdf

Cole, B. (n.d.). Emotional Intelligence (EI). Tech Target. https://www.techtarget.com/searchcio/definition/emotional-intelligence

DiSC Methodology. (2019, December 20). Athlete Assessments. https://athleteassessments.com/disc-profiles-sport/disc-methodology/

DiSC Reports. (n.d.). DiSC for Human Resources. http://www.discreports.com/who-we-work-with/disc-for-hr/

Drigas. A., & Papoutsi. C. (2019). Emotional Intelligence as an Important Asset for HR in Organizations: Leaders and Employees. International Journal of Advanced Corporate Learning, 12(1), 58-66. https://www.researchgate.net/publication/332496721_Emotional_Intelligence_as_an_Important_Asset_for_HR_in_Organizations_Leaders_and_Employees

Fiori, M., & Vesely-Maillefer, A. K. (2018). Emotional Intelligence as an Ability: Theory, Challenges, and New Directions. The Springer Series on Human Exceptionality, 23–47. https://doi.org/10.1007/978-3-319-90633-1_2

Gardner, W. (1996). Using the Myers-Briggs Type Indicator to study managers: A literature review and research agenda. Journal of Management, 22(1), 45–83. https://doi.org/10.1016/s0149-2063(96)90012-4

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Gonzalez M. (2019a). Emotional Intelligence: Characteristics and Ways to Develop it. CORE. https://core.ac.uk/download/pdf/235850556.pdf

Gonzalez M. (2019b). Emotional Intelligence: Origins and Theories. CORE. https://core.ac.uk/download/pdf/235850833.pdf

Grensing-Pophal, L. (2019, August 19). Emotional Intelligence: Applications, Opportunities, and Criticism. HR Daily Advisor. https://hrdailyadvisor.blr.com/2019/08/19/emotional-intelligence-applications-opportunities-and-criticism/

Isenhour, S. (2018). The Benefits of Using DiSC in the Hiring Process. CVC Success Group. https://cvcsuccessgroup.com/the-benefits-of-using-disc-in-the-hiring-process/

Kelly, D. (2019, May 31). Forget the Myers-Briggs, Use the Big Five. Head Stuff. https://headstuff.org/topical/science/myers-briggs-big-five/

Laufer, A., Hoffman, E. J., Russell, J. S., & Cameron, S. W. (2015, March 16). What successful project managers do. MIT Sloan Management Review, Spring, 43-51. http://sloanreview.mit.edu/article/what-successful-project-managers-do/

Myers Briggs, I. (1962). The Myers Briggs Type Indicator: Manual. Consulting Psychologists Press.

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Pyron, J. (n.d.). 6 Benefits of DiSC Profile Assessment. John Pyron. https://johnpyron.com/6-benefits-of-disc-profile-assessment/

Riggio, R. E. (2014, February 21). The truth about Myers-Briggs Types. Psychology Today. https://www.psychologytoday.com/us/blog/cutting-edge-leadership/201402/the-truth-about-myers-briggs-types

Romanelli, F., Cain, J., & Smith, K. M. (2006). Emotional Intelligence as a Predictor of Academic and/or Professional Success. American Journal of Pharmaceutical Education, 70(3). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1636947/

Santamaria, D. (2019, November 22). Benefits of MBTI In the Workplace. Colossus Media Group. https://cmg-agency.com/benefits-of-mbti-in-the-workplace/

Stein, R., & Swan, A. B. (2019). Evaluating the validity of Myers-Briggs Type Indicator theory: A teaching tool and window into intuitive psychology. Social and Personality Psychology Compass, 13(2), e12434. https://doi.org/10.1111/spc3.12434

Surti, N., & Gangal, D. V. (2021, June). Emotional Intelligence: A Study of its Evolution. Journal of Education, 24(5), 133-141. https://www.researchgate.net/publication/352934232_evolution_of_emotional_intelligence

Suttie, J. (2018, October 15). Can your personality change over your lifetime? Greater Good Science Center at UC Berkley. https://greatergood.berkeley.edu/article/item/can_your_personality_change_over_your_lifetime

Symanto Communications. (2022, March 8). How to use Myers Briggs for employee selection and management. https://www.symanto.com/blog/the-potential-and-limitations-of-mbti-for-employee-selection-and-management/

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Chapter 4

Abudi, G. (2015, October 12). The Five Stages of Team Development and the Role of the Project Manager. Project Management.com. https://www.projectmanagement.com/blog/blogPostingView.cfm?blogPostingID=15192&thisPageURL=/blog-post/15192/The-Five-Stages-of-Team-Development-and-the-Role-of-the-Project-Manager#_=_

Abudi, G. (2020, July 7). 5 Stages of Team Development: Tuckman’s Group Development. Project Management.com. https://project-management.com/stages-of-team-development/

Alvares, S. A. (2019, April 2). Tuckman was wrong! Doc Norton on Reteaming Models. InfoQ. https://www.infoq.com/news/2019/04/tuckman-team-model-wrong/

Amabile, T. M., & Kramer, S. J. (2011). The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work. Harvard Business Review Press.

Bonebright, D. (2010). 40 years of Storming: A Historical Review of Tuckman’s Model of Small Group Development. Human Resource Development International, 13(1), 111-120.

Bruce Tuckman’s 1965 Team-Development Model. (n.d.). Businessballs. https://www.businessballs.com/team-management/tuckman-forming-storming-norming-performing-model/

Cambridge University Press. (n.d.). Feeling. In CambridgeDictionary.com. https://dictionary.cambridge.org/es-LA/dictionary/english/feeling

Chapman, A. (2022, February 16). Tuckman: Forming, Storming, Norming, Performing model. Business Balls. https://www.businessballs.com/team-management/tuckman-forming-storming-norming-performing-model/

Dugan, J. P. (2017). Leadership theory: Cultivating critical perspectives. Jossey-Bass.

Employee Motivation. (2009, February 1). Employee Motivation. https://empmotiv.blogspot.com/2009/02/employee-motivation.html

James. (2022, September 28). Project management in HR: 5 elements to get started. Sesame. https://www.sesamehr.com/blog/what-are-the-elements-of-project-management-in-hr/#Project_Closure

Kerby, H. W., Brittland DeKorver, K., & Cantor, J. (2018, September 1). Fusion Story Form: A novel, hybrid form of story that promotes and assesses concept. International Journal of Science Education, 40(14), 1774-1794. https://doi.org/10.1080/09500693.2018.1512172

Knight, P. (2007, March 1). Acquisition Community Team Dynamics: The Tuckman Model vs. the DAU Model. Calhoun: The NPS Institutional Archive DSpace Repository. https://calhoun.nps.edu/handle/10945/33164

Kobiruzzaman, M. M. (2019, November 7). Tuckman theory- Tuckman’s stages of group development. Newsmoor. https://newsmoor.com/tuckmans-model-five-stages-of-group-and-team-development-theory/

Koskela, L. J., & Howell, G. (2002). The Underlying Theory of Project Management is Obsolete [Conference paper]. PMI Research Conference 2002: Frontiers of Project Management Research and Applications. Project Management Institute. https://www.pmi.org/learning/library/underlying-theory-project-management-obsolete-8971  

Laufer, A. (2012). Mastering the leadership role in project management: Practices that deliver remarkable results. FT Press.

Laufer, A., Little, T., Russell, J., & Maas, B. (2018). Becoming a project leader: Blending planning, agility, resilience, and collaboration to deliver successful projects. Palgrave Macmillan.

Lucas, S. (n.d.). The GRPI Model of Team Effectiveness: Explained. Academy to Innovate HR.https://www.aihr.com/blog/grpi-model/#:~:text=Organizational%20theorist%20Richard%20Beckhard%20first,diagnose%20problems%20within%20a%20team.

MacLeod, S. (2022, April 4). Maslow’s Hierarchy of Needs. Simply Psychology. https://www.simplypsychology.org/maslow.html

Manning, T. (2018). Help! I need to master critical conversations. Trevor Manning Consultancy Pty Ltd.

Maslow’s Hierarchy of Needs. (2022, April 21). Corporate Finance Instititute. https://corporatefinanceinstitute.com/resources/knowledge/other/maslows-hierarchy-of-needs/

Maslow Theory of Motivation. (n.d.). Project Management Skills. https://www.project-management-skills.com/maslow-theory-of-motivation.html

Mastering 5 Stages of Group Development with a Strengths Perspective. (n.d.). High5Test. https://high5test.com/

Mayer, J. D., Salovey, P., & Caruso, D. R. (2001). MSCEIT Mayer-Salovey-Caruso Emotional Intelligence Test Personal Summary Report. Multi-Health Systems, Inc.

McShane, S., Tasa, K., & Steen, S. (2018). Canadian Organizational Behaviour. McGraw Hill Education.

Nelson, J. (2017, October 4). Lecture on reliable promising for EPD612: Technical Project Management. University of Wisconsin-Madison.

Page, S. E. (2008). The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies. Princeton University Press.

Parikh, V. (2018, March 18). Advantages and Disadvantages of Maslow Theory of Motivation. LetsLearnFinance. https://www.letslearnfinance.com/advantages-disadvantages-maslow-theory-motivation.html

Profiles. (2020, July 21). How personality types contribute to high-performance teams. https://www.profilesasiapacific.com/2020/07/21/personality-types-high-performance-teams/

Rock, D. & Grant, H. (2016, November 4). Why diverse teams are smarter. Harvard Business Review. https://hbr.org/2016/11/why-diverse-teams-are-smarter

Roy, L. T. (2019). A Team Approach to Professional Development and Accountability. Journal of Nuclear Medicine Technology, 47(4), 332–335. DOI: https://doi.org/10.2967/jnmt.119.226886

Safir, S. (2020, December 2). Before Maslow’s Hierarchy: The Whitewashing of Indigenous Knowledge. Shane Safir. https://shanesafir.com/2020/12/before-maslows-hierarchy-the-whitewashing-of-indigenous-knowledge/

Simsek. O. F. (2019, March 5). Maslow’s Hierarchy of Needs and Project Management. Technical University of Denmark’s Project Lab. http://apppm.man.dtu.dk/index.php?title=Maslow%27s_Hierarchy_of_Needs_and_Project_Management&oldid=73315

Society for Human Resource Management (SHRM). (n.d.). Developing and sustaining high-performance work teams. https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/developingandsustaininghigh-performanceworkteams.aspx

Snow, F. (2003). Give it to Chuck. Ask Magazine, 12-13.

Team, K. S. (2017, June 1). Limitations of Maslow’s Hierarchy of Needs Theory | Merits. BMindsToday.com. https://www.bmindstoday.com/limitations-of-maslow-s-hierarchy-of-needs-theory-merits-2/

Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin, 63, 384–399.

Tuckman, B. W. & Jensen, M. A. C. (2010). Stages of Small-Group Development Revisited. Group Facilitation, (10), 43-48.

Tuckman’s Theory: Five Stages of Team Development. (2021, August 10). Freshbooks. https://www.freshbooks.com/hub/other/tuckmans-theory#:~:text=Tuckman’s%20theory%20was%20first%20proposed,last%20until%20the%20project%20ends.

Viki, T. (2016, December 6). Why Diverse Teams Are More Creative. Forbes. https://www.forbes.com/sites/tendayiviki/2016/12/06/why-diverse-teams-are-more-creative/#f27da2772628

What is behaviour? (2020). NSW Government. https://www.health.nsw.gov.au/mentalhealth/psychosocial/principles/Pages/behaviour-whatis.aspx

Winter, T. (2016, January 27). Praise and Criticism: Hierarchy of Needs (Maslow). Human Performance Technology by DTS. https://blog.dtssydney.com/praise-criticism-hierarchy-of-needs-maslow 

Chapter 5

Chapter 8

Aydinyan, V. (2018). Canadian Text Messaging Usage Preferences: What Marketers Need to Know [Infographic]. TTAG Systems. http://www.ttagsystems.com/sms-marketing-blog/canadian-sms-usage-preferences-what-marketers-need-to-know-infographic/ 

Communication Theory. (n.d.). Poole’s Model- Small Group Communication. https://www.communicationtheory.org/pooles-model-small-group-communication/

Duarte, D. L., & Tennant Snyder, N. (2006). Mastering virtual teams: Strategies, tools, and techniques that succeed. Josey-Bass.

Ford, R. C., Piccolo, R. F., & Ford, L. R. (2017). Strategies for building effective virtual teams: trust is key. Business Horizons, 60(1), 25–34. https://doi.org/10.1016/j.bushor.2016.08.009.

Govindarajan, V., & Gupta, A. K. (2001). Building an effective global business team. MIT Sloan Management Review. http://sloanreview.mit.edu/article/building-an-effective-global-business-team/.

Harris, T., & Nelson, M. (2019). Applied Organizational Communication: Theory and Practice in a Global Environment (4th ed.). Routledge.

Huynh, T. M. C., & Nguyen, M. T. (2018). A conceptual framework of virtual team effectiveness from the socio-technical perspective. Ho Chi Minh City Open University Journal of Science – Economics and Business Administration, 8(2), 65–94. https://doi-org.ezpxy.fanshawec.ca/10.46223/HCMCOUJS.econ.en.8.2.164.2018

Lin, C., Standing, C. & Liu, Y. (2008). A model to develop effective virtual teams. Decision Support Systems, 45(4), 1031-1045. https://www-sciencedirect-com.ezpxy.fanshawec.ca/science/article/pii/S0167923608000778

Meyer, E. (2010, August 19). The four keys to success with virtual teams. Forbes. https://www.forbes.com/2010/08/19/virtual-teams-meetings-leadership-managing-cooperation.html?sh=532fa6e630cc

Novak, M. C. (2019, April 8). Everything you need to know about Communication Theory. G2. https://www.g2.com/articles/communication-theory

Polites, A. (2021). Dynamics of Group Communication. College of DuPage Digital Press. https://cod.pressbooks.pub/dogc/

Purvanova, R. K. (2014). Face-to-face versus virtual teams: What have we really learned? The Psychologist-Manager Journal, 17(1), 2-29. http://www.doi.org/10.1037/mgr0000009

Siebdrat, F., Hoegel, M., & Ernst, H. (2009, July 1). How to manage virtual teams. MIT Sloan Management Review,  Summer,  63-68. https://sloanreview.mit.edu/article/how-to-manage-virtual-teams/

Thompson, L. [Kellog School of Management]. (2015, July 31). Optimizing virtual teams [Video]. YouTube. https://www.youtube.com/watch?v=0SzWrazgt7Y&feature=youtu.be

Vatamanescu, E. M., Dinu, E., Stratone, M. E., Stanieu, R. M., Vintila, F. (2022). Adding Knowledge to Virtual Teams in the New Normal: From Leader-Team Communication towards the Satisfaction with Teamwork. Sustainability, 14(11), 6424.  https://www.mdpi.com/2071-1050/14/11/6424

Chapter 9

Balle, L. (n.d.). Alternative to 360-degree feedback. Chron. https://smallbusiness.chron.com/alternative-360-degree-feedback-4850.html

Bracken, D. W., & Church, A. H. (2013). The “New” Performance Management Paradigm: Capitalizing on the Unrealized Potential of 360 Degree Feedback. Journal of the Human Resource Planning Society, 36(2), 34–40.

Bracken, D. W., Rose, D. S., & Church, A. H. (2016). The Evolution and Devolution of 360° Feedback. Industrial and Organizational Psychology, 9(4), 761–794.

Communication Theory. (n.d.). Management by Objectives (Drucker). https://www.communicationtheory.org/management-by-objectives-drucker/

D’Entremont, J. (2012, April 30). Management by Objectives. ProjectManagement.com.  https://www.projectmanagement.com/contentPages/article.cfm?ID=273015&thisPageURL=/articles/273015/Management-By-Objectives#_=_

Eckert, R., Ekelund, B. Z., Gentry, W. A., & Dawson, J. F. (2010). “I don’t see me like you see me, but is that a problem?” Cultural influences on rating discrepancy in 360-degree feedback instruments. European Journal of Work and Organizational Psychology, 19(3), 259-278.

Fleenor, J. W., & Prince, J. M. (1997). Using 360-degree feedback in organizations. Center for Creative Leadership.

Gordon, J. (2022, April 8). Ducker – Management by Objective. The Business Professor.  https://thebusinessprofessor.com/en_US/management-leadership-organizational-behavior/drucker-management-by-objective

Hedge, J. W., Borman, W. C., & Birkeland, S. A. (2001). History and development of multisource feedback as a methodology. In D. W. Bracken, C. W. Timmreck., & A. H. Church (Eds.), The handbook of multisource feedback, 15-32. Jossey-Bass.

Lepsinger, R., & Lucia, A. D. (2009). The art and science of 360 degree feedback. John Wiley & Sons.

Mackenzie, L. N., Wehner, J., & Correll, S. (2019). Why Most Performance Evaluations Are Biased, and How To Fix Them. Harvard Business Review. https://hbr.org/2019/01/why-most-performance-evaluations-are-biased-and-how-to-fix-them

McCarthy, A. M., & Garavan, T. N. (2001). 360 feedback process: Performance, improvement, and employee career development. Journal of European Industrial Training, 25(1), 5–32. https://doi.org/10.1108/03090590110380614

Miller, M. (2021, December 22). Management by Objectives: Theory & Steps. Study.com. https://study.com/academy/lesson/management-by-objectives-theory-steps.html

Tee, D. D., & Ahmed, P. K. (2014). 360 degree feedback: an integrative framework for learning and assessment. Teaching in Higher Education, 19(6), 579-591, doi: 10.1080/13562517.2014.901961

Williams, T. C. (2011). Rescue the problem project: A complete guide to identifying, preventing, and recovering from project failure. AMACOM.

Chapter 10

Commisceo Global Consulting Ltd. (2022a). Hello! (Bonjour) and Welcome to our Guide to Canadian Culture, Business Practices and Etiquette. https://www.commisceo-global.com/resources/country-guides/canada-guide

Commisceo Global Consulting Ltd. (2022b). Italy: Language, Culture, Etiquette and Business Practices. https://www.commisceo-global.com/resources/country-guides/italy-guide

Commisceo Global Consulting Ltd. (2022c). Sweden: Culture, Etiquette & Business Practices. https://www.commisceo-global.com/resources/country-guides/sweden-guide

Lysgaard, S. (1955). Adjustment in a foreign society: Norwegian Fulbright grantees visiting the United States. International Social Science Bulletin, 7, 45-51.

Participate Learning. (2018, August 23). The Four Stages of Culture Shock. https://www.participatelearning.com/blog/the-4-stages-of-culture-shock/

Zimmermann, K. A. & Gordon, J. (2022, February 3). Indian culture: Customs and traditions. Live Science. https://www.livescience.com/28634-indian-culture.html

Chapter 11

Beck, K., Beedle, M., van Bennekum, A., Cockburn, A.,  Cunningham, W., Fowler, M., Greening, J., Highsmith, J., Hunt, A., Jeffries, R., Kern, J., Marick, B., Martin, R. C., Mellor, S., Schwaber, K., Sutherland, J., & Thomas, D. (2001). Principles behind the Agile Manifesto. Agile Manifesto. http://agilemanifesto.org/iso/en/principles.html

Cohn, Z. & Boone, G. (2016, September 20). Mississippi brings agile and modular techniques to child welfare system contract. 18F. https://18f.gsa.gov/2016/09/20/mississippi-agile-modular-techniques-child-welfare-system/

Cohn, M. (2010, January 7). The role of leaders on a self-organizing team. Mountain Goat Software. https://www.mountaingoatsoftware.com/blog/the-role-of-leaders-on-a-self-organizing-team

Gupta, A. (2017, September 19). Resource capacity planning for agile teams. PM. https://project-management.com/resource-capacity-planning-for-agile-teams/

Merrill, R. (2017, October 2). Senior business analyst [Interview]. University of Wisconsin-Madison.

Mittal, N. (2013, January 7). Self-Organizing Teams: What and How. Scrum Alliance. https://scrumalliance.org/community/articles/2013/january/self-organizing-teams-what-and-how.

OptiSol. (2015, February 23). What is the scope creep in agile development?  https://www.optisolbusiness.com/insight/what-is-scope-creep-in-agile-development

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Chapter 12

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Strah, N., Rupp, D., & Morris, S. (2022). Job analysis and job classification for addressing pay inequality in organizations: Adjusting our methods within a shifting legal landscape. Industrial and Organizational Psychology, 15(1), 1-45. doi:10.1017/iop.2021.94  https://www.cambridge.org/core/journals/industrial-and-organizational-psychology/article/abs/job-analysis-and-job-classification-for-addressing-pay-inequality-in-organizations-adjusting-our-methods-within-a-shifting-legal-landscape/10C98FAD9DD22B6FA6CE8008E7985F2B

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