Acknowledgements
This open textbook has been compiled, edited and partially adapted by Laura Westmaas in partnership with the OER Design Studio and the Library Learning Commons at Fanshawe College in London, Ontario.
This version of the open textbook also includes revisions and original text by Krista Carson. The revisions to this version were made possible through the Integrating OER Program through eCampusOntario’s Open Library.
This work is part of the FanshaweOpen learning initiative and is made available through a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License unless otherwise noted.
We want to acknowledge and thank the following authors/entities who have graciously made their work available for the remixing, reusing, and adapting of this text:
- An Introduction to Group Communication by Phil Venditti and Scott McLean is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
- An Introduction to Organizational Behavior by Talya Bauer and Berrin Erdogan is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
- Business Communication for Success by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Communication in the Real World by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Communication at Work by Jordan Smith is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Developing Codes of Ethics and Statements of Values by William Frey and Jose A. Cruz-Cruz is licensed under a Creative Commons Attribution License 4.0 license, except where otherwise noted.
- Developing Intercultural Communication Competence by Lori Halverson-Wente and Mark Halverson-Wente is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.
- Exploring Relationship Dynamics by Maricopa Community College District is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Fundamentals of Business Education by Venecia Williams is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Health and Safety in Canadian Workplaces by Jason Foster and Bob Barnetson, Athabasca University Press which is is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Human Relations by Saylor Academy is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 License without attribution as requested by the work’s original creator or licensor.
- Human Resources in the Food Service and Hospitality Industry by The BC Cook Articulation Committee is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Human Resources Management – Canadian Edition by Stéphane Brutus and Nora Baronian is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Intercultural Awareness and Competence Copyright © 2021 by Trecia McLennon is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Interpersonal Communication by Jason S. Wrench; Narissra M. Punyanunt-Carter; and Katherine S. Thweatt is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Interpersonal Communication Abridged Textbook by Pamela J. Gerber and Heidi Murphy is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
- Introduction to Psychology – 1st Canadian Edition by Jennifer Walinga and Charles Stangor is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Introduction to Public Communication (2nd edition) by Indiana State University is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License, except where otherwise noted.
- Leadership and Influencing Change in Nursing by Joan Wagner is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Making Conflict Suck Less: The Basics by Ashley Orme Nichols is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Non-Violent Conflict Management: Conflict Resolution, Dealing with Anger, and Negotiation, and Mediation by Susan Rice, University of California at Berkeley, California Social Work Education Center is licensed under a Creative Commons Attribution-NonCommercial 4.0 License, except where otherwise noted.
- Organizational Behaviour / Human Relations by Lumen Learning is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Organizational Behaviour by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
- Organizational Behavior by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Principles of Management by Lisa Jo Rudy, Lumen Learning is licensed under Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Principles of Management by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Principles of Management by OpenStax is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Principles of Social Psychology by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Principles of Social Psychology – 1st International H5P Edition by Dr. Rajiv Jhangiani and Dr. Hammond Tarry is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Problem Solving in Teams and Groups by Cameron W. Piercy, Ph.D. is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- Psychology – 1st Canadian Edition by Sally Walters which is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Psychology 2e by Rose M. Spielman, William J. Jenkins, Marilyn D. Lovett, et al. and Openstax is licensed under a Creative Commons Attribution 4.0 International.
- Psychology, Communication, and the Canadian Workplace by Laura Westmaas, BA, MSc is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Psychopathy by Chris Patrick is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
- Small Group Communication by Jasmine R. Linabary, Ph.D. is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
- Trades Access Common Core Competency B-3: Use Interpersonal Communication Skills – 2nd Edition by Camosun College is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
- “What Is Conflict?” by Freedom Learning Group, Lumen Learning is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.
Specific content attributions can be found at the bottom of each page. Section 8.2 includes licensed content different from the book’s overall license.
Cover Image Attribution
- Photo is in the Public Domain.
Collaborators
This project was a collaboration between the author and the team in the OER Design Studio at Fanshawe. The following staff and students were involved in the creation of this project:
- Andrew Stracuzzi – Faculty Lead, Instructional Design, and Quality Assurance
- Shauna Roch & Jennifer Ayers – Project Coordination
- Robert Armstrong – Graphic Design
- Davandra Earle – Ancillary Developer
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The web version of this resource has been designed to meet Web Content Accessibility Guidelines 2.0, level AA. In addition, it follows all guidelines in Appendix A: Checklist for Accessibility of the Accessibility Toolkit – 2nd Edition. In addition to the web version, additional files are available in a number of file formats including PDF, EPUB (for eReaders), MOBI (for Kindles), upon request made to oer@fanshawec.ca
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