Chapter 7: Teamwork, Leadership & Conflict Resolution
Chapter Preview
7.0 Introduction
7.1 What Is a Group?
7.2 Group Life Cycles and Member Roles
7.3 Group Problem Solving
7.4 Teamwork and Leadership
7.5 Conflict in the Work Environment
7.6 Conflict Management in Today’s Global Society
7.7 Crucial Conversations
7.8 Conclusion
Chapter 7 has been adapted from
“Chapter 11: Group Communication, Teamwork, and Leadership” from Communication for Business Professionals by eCampusOntario is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
“2.4: Conflict Management in Today’s Global Society” from Communication for Business Professionals by Department of Communication, Indiana State University is licensed under a Creative Commons Attribution-ShareAlike license.
“12-5 Different Types of Communication” from Principles of Management by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
