In this chapter, we will:
- Define learning.
- Describe different theories of learning, including classical conditioning, operant conditioning, and social learning.
- Explain ways in which learning theories influence behaviour management in the workplace.
In this chapter, students will learn learning using a traditional behavioural psychology lens. We will unpack well-known theories of learning, including principles of classical and operant conditioning. We will also explore social learning theory. Finally, we will discuss ways in which behavioural principles can help us to understand and influence behaviour in the workplace.