Chapter 10: Leadership

Learning Objectives

In this chapter, we will:

  1. Explain the differences between leaders and managers.
  2. Understand factors that can substitute and neutralize leadership.
  3. Describe various theories of leadership.
  4. Identify strategies for developing your own leadership skills and abilities.

What’s the difference between a leader and a manager? What makes leaders effective? What distinguishes people who are perceived as leaders from those who are not perceived as leaders? More importantly, how do we train future leaders and improve our own leadership ability? These are important questions that have attracted scholarly attention in the past several decades. In this chapter, we will review some of the key findings related to leadership in the workplace.


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Psychology, Communication, and the Canadian Workplace Copyright © 2022 by Laura Westmaas, BA, MSc is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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