In this chapter, we will:
- Define psychology.
- Recognize the diversity of study that exists within psychology as a discipline.
- Describe the field of organizational behaviour, its goals, and research methods.
- Explain the relationship between the study of OB, communication skills, and career success in the Canadian workplace.
In this chapter, we will outline key terms related to the study of psychology. Students will learn about an area of study called organizational behaviour and the methods researchers use to study behaviour in the workplace. In addition, we will explore how principles of psychology can be used to understand and improve interpersonal communication.