1.5 Key Takeaways, Knowledge Check and Key Terms

Key Takeaways

In this chapter, we learned that:

  • Psychology is the scientific study of mind and behaviour.
  • There are many sub-disciplines within psychology, including organizational behaviour (OB).
  • OB is the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
  • OB researchers study workplace behaviour using a variety of methods, including surveys, field studies, laboratory studies, case studies, and meta-analysis.
  • The study of OB and communication can help student to develop communication skills that are essential for success in the workplace.

Knowledge Check

Review your understanding of this chapter’s key concepts by taking the interactive quiz below.



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Psychology, Communication, and the Canadian Workplace Copyright © 2022 by Laura Westmaas, BA, MSc is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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