6.4 Key Takeaways, Knowledge Check and Key Terms

Key Takeaways

In this chapter, we learned that:

  • The human memory is capable of astounding feats.
  • There are different types of memory including our memory for events (episodic memory) and facts (semantic memory).
  • There are three stages of the memory/learning process: encoding, storage, and retrieval. Failure to encode and forgetting prevent us from accessing information.
  • Using memory strategies such as mnemonics can help to improve our ability to encode and retrieve information.

Knowledge Check

Review your understanding of this chapter’s key concepts by taking the interactive quiz below.

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Psychology, Communication, and the Canadian Workplace Copyright © 2022 by Laura Westmaas, BA, MSc is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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