"

1.5 Key Takeaways, Knowledge Check and Key Terms

Key Takeaways

In this chapter, we learned that:

  • Psychology is the scientific study of mind and behaviour.
  • There are many sub-disciplines within psychology, including organizational behaviour (OB).
  • OB is the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
  • OB researchers study workplace behaviour using a variety of methods, including surveys, field studies, laboratory studies, case studies, and meta-analysis.
  • The study of OB and communication can help student to develop communication skills that are essential for success in the workplace.

Knowledge Check

Review your understanding of this chapter’s key concepts by taking the interactive quiz below.

Quiz Text Description
1. True/False Activity
Psychology is the scientific study of mind and behaviour. (True/False)
2. True/False Activity
The field of psychology is unique in that it does not contain sub-disciplines unlike other scientific fields, such a sociology. (True/False)
3. MultiChoice Activity
How best can Organizational Behaviour (OB) be defined?
  1. OB is the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
  2. OB is the systematic study and application of knowledge about how groups act within the organizations where they work.
  3. OB is the study and application of knowledge about how people function as individual entities within the organizations where they work.
  4. OB is the systematic study and application of knowledge about how managerial leadership can be taught and reinforced within the workplace.
4. True/False Activity
OB researchers study workplace behaviour using a variety of methods, including surveys, field studies, laboratory studies, case studies, and meta-analysis. (True/False)
5. True/False Activity
The study of OB and communication, while important, rarely helps students to develop skills that are essential for success in the workplace because OB can only be learned on the job. (True/False)
6. True/False Activity
Communication forms a part of your self-concept, and It helps you understand yourself and others, solve problems, learn new things, and build your career. (True/False)

Solution:

  1. True
  2. False
  3. a. OB is the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.
  4. True
  5. False
  6. True
definition

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Psychology, Communication, and the Canadian Workplace Copyright © 2022 by Laura Westmaas, BA, MSc is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.