Acknowledgements

Intercultural Business Communication was created in 2021 by a team of faculty and library staff at Confederation College to meet the needs of international and domestic students in our post-diploma programs.

This book was composed on the lands of Fort William First Nation, ancestral territory of the Anishnaawbe people who are signatory to the Robinson-Superior Treaty of 1850. We are grateful to the Anishnaawbe people of Northwestern Ontario.

Portions of chapters were  adopted, adapted and/or remixed from other published works under the fair dealing guidelines:

• Brett, J. M. (2014). Negotiating globally: How to negotiate deals, resolve disputes, and make decisions across cultural boundaries (3rd ed.). Wiley. https://ebookcentral-proquest-com.confederation.idm.oclc.org/lib/confederation-ebooks/reader.action?docID=1651185&ppg=61
• Guffey, M. E., Lowey, D., Rhodes, K., & Rogin, P. (2013). Business communication: Process & product (4th ed.). Nelson.
• Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations software of the mind: Intercultural cooperation and its importance for survival (3rd ed.). McGraw Hill.
• https://tinyurl.com/culture-orgs
• Meyer, C. (2014). Communicating for results: A Canadian student’s guide (3rd ed.). Oxford.
• Meyer, C. (2017). Communicating for results: A Canadian student’s guide (4th ed.). Oxford.
• Meyer, C. (2020). Communicating for results: A Canadian student’s guide (5th ed.). Oxford.
• The Plain Language Action and Information Network (PLAIN). (2011, May). Federal Plain Language Guidelines, revision 1, p. 35 [PDF]. https://www.plainlanguage.gov/media/FederalPLGuidelines.pdf
• University of Nevada, Reno. (2021, May 14). Writing a successful discussion board post. University Writing & Speaking Centre. https://www.unr.edu/writing-speaking-center/student-resources/writing-speaking-resources/writing-a-successful-discussion-board-post.
• Vulpe, T., Kealey, D., Protheroe, D., & Macdonald, D. (2000). A profile of the interculturally effective person. Department of Foreign Affairs: Centre for International Learning Canadian Foreign Service Institute. http://madgic.library.carleton.ca/deposit/govt/ca_fed/fait_profileoftheieper_2000.pdf

Open Education Resources were also copied in whole or in part under a CC BY-NC-SA 4.0 license:

• Anonymous. (2015, October 27). Writing for success. University of Minnesota Libraries. https://open.lib.umn.edu/writingforsuccess/ CC BY-NC-SA 4.0
• Ashman, M. (2018, June 13). Introduction to professional communication. BCcampus Open Education. https://pressbooks.bccampus.ca/professionalcomms/ CC BY-NC-SA 4.0.
• Kestler, U. (2020, September 1). Academic integrity. Kwantlen Polytechnic University (KPU). https://kpu.pressbooks.pub/academicintegrity/. CC BY-NC-SA 4.0.
• Little, W. (2016, October 5). Chapter 3: Culture. In Introduction to sociology (2nd Canadian ed.). BCcampus Open Education. https://opentextbc.ca/introductiontosociology2ndedition/chapter/chapter-3-culture/. CC BY 4.0
• Page, C. (2019, January 2). Self-editing in five steps. In Effective editing. Kwantlen Polytechnic University. https://kpu.pressbooks.pub/effectiveediting/chapter/editing-in-five-steps/. CC BY-SA 4.0
• Smith, J. (n.d.). Communication at work. Kwantlen Polytechnic University. https://kpu.pressbooks.pub/communicationsatwork/ CC BY 4.0

Accreditation can be found as a citation in the learning objectives for each chapter and as footnotes attached to headings preceding used material. In most cases, information within a footnoted heading is verbatim from the source; any changes were minor: word choice revisions to omit slang or references that might be unknown to our students or omission for brevity of explanatory sentences or examples. In chapters where information is presented without accreditation, the material was created by faculty of Confederation College.

Most definitions for glossary terms were adapted from definitions provided by Microsoft Word’s “Smart Lookup” tool.