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Author: Confederation College
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Acknowledgements and Accessibility
How to Use this Book
1. What is Culture?
2. Key Terms
3. Cultural Characteristics
4. Culture "Shock"
5. Academic Integrity
6. APA Formatting
7. APA Citations
8. APA References
9. APA Documentation Practice Activities
10. Active, Critical Reading
11. Researching and Evaluating Sources with CRAAP
12. Researching and Evaluating Beyond CRAAP
13. Writing the Thesis and Outline
14. Writing the Introductory Paragraph
15. Writing Topic Sentences and Body Paragraphs
16. Writing the Concluding Paragraph
17. Paraphrasing vs. Patchwriting
18. Paraphrasing
19. Direct Quoting
20. Reflective Writing and Summaries
21. Self and Peer Editing
22. Sentence Structure and Variety
23. Punctuation: Commas, Colons, and Semi-colons
24. Punctuation: Apostrophes
25. Clear Writing
26. Consistent Writing
27. Introduction to Plain Language
28. Plain Language: Word Choice
29. Plain Language: Sentence Structure
30. Plain Language: Tone and Inclusivity
31. Writing Lists
32. Transitional Elements
33. Articles (a/an/the) and Count/NonCount Nouns
34. Subject Verb Agreement
35. Direct Routine Messages
36. Emails
37. Memos
38. Letters
39. Goodwill Messages and Recommendations
Glossary
Intercultural Business Communication Copyright © 2021 by Confederation College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
