Acknowledgements

Intercultural Business Communication was created in 2021 by a team of faculty and library staff at Confederation College and was heavily revised in 2023-2024. This resource was created to meet the needs of international students in our post-diploma programs. This book was composed on the lands of Fort William First Nation, ancestral territory of the Anishnaawbe people who are signatory to the Robinson-Superior Treaty of 1850. We are grateful to the Anishnaawbe people of Northwestern Ontario.

This resource is licensed under a Creative Commons Attribution-ShareAlike CC-BY-NC- SA 4.0 International License, except where otherwise noted; exceptions include, for example, embedded/linked YouTube videos and limited information from copyright texts used under the fair dealings exception.  Attribution to all sources is given within the chapters.

We are indebted to eCampus Ontario for their support and to the authors of the following resources used in this text:

OER reused and remixed in “Culture” part

Dingwall, J.R., Labrie, C., McLennon, T., & Underwood, L. (n.d.). Professional communication. https://socialsci.libretexts.org/Bookshelves/Communication/Introduction_to_Communication/Remix%3A_Professional_Communications_Foundations_(Dingwall_Labrie_McLennon_and_Underwood)/00%3A_Front_Matter/01%3A_TitlePage  CC BY-NC-SA

Grothe, T. (n.d.). Exploring intercultural communication. LibreTexts. https://socialsci.libretexts.org/Courses/Butte_College/Exploring_Intercultural_Communication_(Grothe) CC BY-NC-SA

Krumrey-Fulks, K. (n.d.). Intercultural communication for the community college. LibreTexts. https://socialsci.libretexts.org/Bookshelves/Communication/Intercultural_Communication/Book%3A_Intercultural_Communication_for_the_Community_College_(Karen_Krumrey-Fulks)/01%3A_Chapters/1.03%3A_Cultural_Characteristics_and_the_Roots_of_Culture  CC BY-NC-SA

Little, W. (2016, October 5). Introduction to sociology (2nd Canadian ed.). BCcampus Open Education. https://opentextbc.ca/introductiontosociology2ndedition/chapter/chapter-3-culture/. CC BY 4.0. ↵

OER reused and remixed in “Academic Writing in Canada” part

Adams, S., & Feisst, D. (2020) APA style citation tutorial. University of Alberta. https://openeducationalberta.ca/introapatutorial7/ CC BY-NC-SA

Caulfield, M. A. (2017, January 8). Web literacy for student fact-checkers. BC Open Collection by BCcampus. https://collection.bccampus.ca/textbooks/web-literacy-for-student-fact-checkers-361/

Kestler, U. (2021). Academic integrity. KPU. https://kpu.pressbooks.pub/academicintegrity/ CC BY-NC-SA

Page, C. (2019). Effective editing. KPU. https://kpu.pressbooks.pub/effectiveediting  CC BY-NC-SA

Stewart, I., & Maisonville, A. (2019).  A guide for successful students. St. Clair College. https://ecampusontario.pressbooks.pub/studyprocaff/ CC BY-NC-SA

University of Minnesota Libraries. (2015). Writing for success. https://open.lib.umn.edu/writingforsuccess/ CC BY-NC-SA 4.0

OER reused and remixed in “Writing Resources” part

Vance, K. (n.d.). Communication at work (adapted from Jordan Smith’s (n.d.) Communication @ work).KPU. https://kpu.pressbooks.pub/communicationsatwork/ CC By 4.0 license

University of Minnesota Libraries. (2015). Writing for success. https://open.lib.umn.edu/writingforsuccess/

Non-OER used in “Writing Resources” part

The Plain Language Action and Information Network (PLAIN). (2011, May). Federal Plain Language Guidelines, revision 1,. https://www.plainlanguage.gov/media/FederalPLGuidelines.pdf

OER reused and remixed in “Business Writing in Canada” part

Vance, K. (n.d.). Communication at work (adapted for KPU from Jordan Smith’s (n.d.) Communication @ work). https://kpu.pressbooks.pub/communicationsatwork/ CC By 4.0 license

Attribution is given for each main heading within a chapter, and full references are provided in the footnotes. If references were provided in the original source, those references are listed in an “Additional Resources” textbox at the end of the chapter. In most cases, information within a heading that is attributed to another OER source is verbatim; any changes were minor (rephrasing for conciseness and grammatical accuracy or to omit slang or references that might be unknown to our students). In heading sections where information is presented without attribution, the material was created/embedded by faculty of Confederation College.

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This statement was last updated on January 12, 2024.