Chapter 12: Performance Management
Chapter Outline
12.0 Learning Objectives
12.1 An Introduction to Performance Management
12.2 Performance Appraisals
12.3 Components of a Performance Management System
12.4 Appraisal Methods
12.5 Completing and Conducting the Appraisal
12.6 Organizing the Performance Appraisal Process
12.7 Types of Performance Issues
12.8 Investigations and Discipline
12.9 Performance Management and Compensation
12.10 Summary
