9.0 Learning Objectives
Learning Objectives
- Explain organizational best practices on diversity, equity, inclusion, and belonging.
- List diversity management techniques needed to attract, engage, and retain employees.
- Summarize the leadership skills and cultural competencies needed to cultivate a diverse and inclusive organizational culture.
Throughout this chapter we will look at Equity, Diversity and Inclusion (or EDI) definitions, examples and strategies in order to support your role in Operations Management. Not only will you work with your HRM partner and the leadership team to achieve a culture of equity, diversity and inclusion, you will also need to access resources that will support your efforts. We have included “toolkits” throughout this chapter to help you access relevant material. It is recommended that you review the Canadian Centre for Diversity and Inclusion’s website on a regular basis to stay up-to-date on the latest EDI information.
