7.4 Social Media

hands holding phone
Photo by Paul Hanaoka, Unsplash License

Use Social Networking Websites

Social media and the ability to network through various online platforms have opened a whole new world of opportunities that you didn’t have access to through traditional networking methods. Social networking websites allow you to easily connect with people you may not have otherwise known. It allows you to update your contacts more efficiently on your current employment status and it is seen as a more convenient and acceptable way to exchange information on a regular basis. More employers are using LinkedIn to search for, pre-screen, and evaluate candidates. Among the most common social media sites are LinkedIn, Facebook, and Twitter.

 Use these platforms to:

  • Research companies and people of interest.
  • Reach out to your networks, exchange information, and maintain regular contact.
  • Post status updates or send messages that indicate you are looking for work or information.
  • Search for jobs that are being advertised and apply directly through the platforms.
  • Connect with people you don’t already know.
  • Participate in discussions or follow companies and groups.
  • Create and post content.

LinkedIn

LinkedIn is a social networking website with the largest online professional network in the world, the fastest-growing demographic being students and recent graduates. LinkedIn provides you with the resources to access various professional networks, key decision-makers, recruiters, and learning opportunities that will help you in your search for meaningful work. Just having a LinkedIn account will not guarantee you a job, however, many recruiters have successfully hired using a social network and, the largest percentage hired using LinkedIn. As this tool continues to evolve, creating a captivating profile is essential to effectively self-market, generate connections, identify leads, grow your professional brand, and make a professional online impression.

LinkedIn Profile Essentials

Aim for an All-Star rating. There is nothing more disappointing to your audience than an incomplete or poorly maintained profile. Make sure you have completed all the suggested sections to generate an All-Star rating; this will increase your visibility and encourage other professionals to connect with you. If you want to be 40x more likely to be viewed, pay attention to your Profile Completion Meter and ensure the following sections are complete:

  • Skills (+5), current position, two past positions, photo, location, summary, education, industry, and location
  • At least 50 connections

Tips to Stand Out

Use the following tips to create an effective profile that will help you stand out:

Come up with a targeted and attractive headline.Don’t fall into the mistake of using your automatically generated job title and company name as your headline. You must stand out and grab the attention of the reader by describing what you do, and what added benefits you can offer the reader. Try to be rich with key words when possible, as well as clear, intentional, and succinct in order to fit within the 120-character limit.

Increase your views with a good photo.This is often a person’s first glimpse of your profile; if you don’t have a photo that represents your personal brand, you may be leaving the wrong first impression. With access to high-resolution phone cameras these days, you don’t necessarily have to get a professional photo taken. When taking your own headshot: Ensure that the quality of the image is clear, you are in a well-lit space, and that the background is not distracting.

    • Look directly at the camera and smile.
    • Avoid wearing accessories like hats or sunglasses that may hide your face.
    • Avoid using a cropped photo from a group picture.
    • Dress appropriately for your career goal.

Build a conversational and informative summary.Ask yourself what you want your target audience to know about you. A well-crafted summary is an opportunity for you to highlight your skills, experience, and your future career aspirations while characterizing elements of your personality in the tone you are writing in. When writing your summary consider:

    • Making your first two lines captivating as this is all that is displayed at first glance.
    • Writing in first or third person, keeping in mind first person is seen as more direct and intimate.
    • Incorporating industry keywords in order to be more visible in recruiter searches.
    • Including information on your background, what you can offer, your professional goals and a call to action.
Example of LinkedIn page. Profile photo, name, skills
LinkedIn Profile” by Lindsay Bortot and Employment Support Centre, Algonquin College,  CC BY-NC-SA 4.0

Show your experience. Always add rich descriptions to your experience sections. These can reflect the STAR technique you used to develop your resumé descriptions. In addition, emphasize the skills you gained in your day-to-day tasks and include details of your various accomplishments from your paid or unpaid part-time, full-time, or summer work experience. Listing in bullet points is often the preferred format.

Share your accomplishments. Add in additional sections to showcase some of your other accomplishments that might set you apart from your competition. Including information on additional certifications or awards received can be impressive. Highlight your project work. Don’t minimalize your project experience; describe the practical experience you gained so that readers can see how this translates into on-the-job skills. You can provide a relevant URL to the project and connect your team members who are also LinkedIn members.

Showcase your education. List all of your post-secondary education. Typically after you have completed post-secondary you would not need to list your high school education here. Some employers and recruiters may have a preference for seeking out candidates that graduated from a specific school or program. Notable accomplishments such as achieving a high GPA, or relevant courses can be included in the description to show that you are a high-performing candidate.

Promote your skills. Paint a picture of what you can offer a recruiter or an employer. Start by listing at least five skills you have learned throughout your academic, volunteer, and work experiences. As you develop more skills, update your profile to reflect this. Identify both soft skills that are transferable from one field to another and hard skills that you learned during formal training or on the job and ensure that they relate to your job goal. When your connections endorse you for your skills, you increase your credibility and improve your search ranking.

Personalize your URL. By default, when you start your LinkedIn account you are given a public URL. With the increase in LinkedIn’s popularity, you may want to use your URL to promote yourself in the signature of your e-mail address, on your resumé, and on your business networking cards. Personalizing your URL allows you to make it shorter and more memorable and ultimately enhances your personal brand.

Include Multimedia. Make your profile more visually appealing by adding photos, videos, or slideshow presentations. This gives a reader an opportunity to see examples of your work, similar to an online portfolio.

Build your connections by common interests and community. Don’t wait until you graduate to build up your connections, spend time increasing your contacts now. Aim for 50 as you’re starting out, but the more connections the better! You can connect with friends, classmates, professors, or people that you’ve volunteered and worked with. Be proactive in your approach, you can start by syncing your e-mail contacts to create a list of suggested connections. Only send invitations to those you are comfortable connecting with; avoid randomly adding people that you don’t know so that you can keep up-to-date and help each other through recommendations and information about opportunities that are relevant to you.

Using LinkedIn For Your Job Search

Tips for your job search:

Customize your LinkedIn invitations and connect in a timely manner. Always send a personalized message when you’re interested in connecting with someone. If you’ve met them before, make sure to place yourself by reminding them of when and where you’ve met. If you haven’t met before, let them know why you would like to connect (i.e., I see that you are a graduate from the same program, I was wondering what advice you might have for a new graduate looking for work in the field?). After you’ve met someone, don’t wait too long before sending an invitation, your timeliness will ensure that they remember who you are and show your interest.

Ask people for endorsements and recommendations and endorse and recommend others. There is no better way to build your credibility than to have your connections attest to what you can do. Don’t be afraid to ask your connections for endorsements and recommendations, and always offer to reciprocate your request for them. People will be more likely to follow through with your request when they are gaining something out of it too. By having others authenticate your skills and qualifications, you are seen as a more credible professional to your network. When making a request you should be polite, personalize your invitation, and provide ideas of what you would like them to write about. Always send a thank you note afterwards to show your appreciation.

linkedn photo of skills and endorsements
LinkedIn Skills and Endorsements” by Lindsay Bortot and Employment Support Centre, Algonquin College, CC BY-NC-SA 4.0

Search for jobs. Look through LinkedIn’s job bank and search for jobs of interest; some employers post exclusively on LinkedIn. Make a note of any existing connections that you have that work at the company you are applying to. Pay particular attention if you are connected to a hiring manager. For instance, are they a 1st or 2nd-degree connection? If so, get in touch with them to show your interest in the role, and find out more about the job and company. Use the knowledge gained from your connections to tailor your job application and make yourself stand out. Under the Jobs tab, don’t forget to set your career interests and let recruiters know you’re open so recommendations will be more tailored to your goal.

Find alumni. Narrow your search by date and program and explore where other graduates are working and what types of jobs they are in. This can be a good way to identify companies that have hired previous graduates from your program. Reach out to alumni to connect and ask them to provide you with advice on how they were successful in finding work in their field.

Conduct a people search. Use LinkedIn to find professionals, and track the career paths of employees before they started working at the company that you’re interested in. This information might give you a better idea of what kind of experience or skills the company wants in a new hire.

Follow companies. Search for and follow companies of interest to learn more about a company and the people that they employ. Company Pages give you an excellent overview of an organization, list job openings, and indicate products and services. For instance, the “Careers” tab allows you to see job postings and testimonials from current employees. This is a great way to get an “insider’s perspective” on a particular company. By following a company, updates about new jobs, products, or events will appear in your news feed on your LinkedIn home page. Use the company pages to help prepare you for your next interview.

Stay active. It’s not just about who you know; it’s about who knows you. Stay on your network’s radar by updating your LinkedIn status often; you can talk about what you’re reading, working on, and more. Additionally, you can create original content and publish articles on LinkedIn Publisher, you can actively post status updates that are relevant to your target market and engage in conversations with your network about all kinds of different topics. React to other people’s posts, share, and like regularly.

linkedn photo of recommendation example from a supervisor
LinkedIn Recommendations” by Lindsay Bortot and Employment Support Centre, Algonquin College, CC BY-NC-SA 4.0

Don’t be a passive participant. LinkedIn is meant to be a conversational platform where information and advice can be shared freely. When you create a post or share an article, engage with your network by posing open-ended questions that they can respond to in the comments section. Continue the conversation by replying to as many messages as possible. People want to get to know you, when you engage with them this will increase your visibility and result in more followers. Similarly, spend time reacting and responding to other people’s content as well, and thank them for sharing.

Join Groups. The obvious benefits of joining groups include sharing knowledge and learning from other professionals with similar interest areas or expertise. A useful “Groups” feature is that group members can message each other for free, without being connected (with the exception of certain privacy settings). In building rapport with group members by participating in collaborative discussions, you can invite them to connect on LinkedIn and continually grow your network.

Be reachable. Include other ways you’d like to be contacted, such as an e-mail address or phone number. If you are active on other social media platforms, such as Twitter, you can sync your account. If you have your own website, indicate this in the Contact and Personal Info section as well.

Know when to go public. You want to show your readers as much as possible to entice them to view your profile and make a connection. Make sure that you have adjusted your settings to show your readers the most important information. That being said, if you‘re revamping your profile and you want to launch when it’s fully complete, think about going into private mode until you’ve made the changes.

Stay connected with the apps. Most of LinkedIn’s website traffic comes from their mobile apps. In addition to the LinkedIn Mobile app, they include a suite of other apps that help you target your approach. Here are some that may be helpful:

    • Job Search – Search and apply for jobs
    • Lookup – Find, learn about and contact coworkers
    • Learning – Personalized recommendations and courses taught by industry experts
    • SlideShare – A selection of presentations, infographics, and videos about any topic
    • Groups – Access to groups of likeminded individuals
    • Pulse – Top industry news

Operations Manager Toolkit

Professional Digital Footprint

With all the different social media options out there, managing your web presence and maintaining a professional digital footprint becomes essential in ensuring your job search success. More and more often, employers are googling potential candidates as an informal way of pre-screening them. This can be a very quick and easy alternative to find out about a person’s professionalism or lack thereof. It can directly impact your chances of finding employment. Ensure that your information is up-to-date and that the images and content you are publicizing across your social media platforms reflects you in a positive and professional light. Spend time virtually cleaning up your accounts before you start your job search!


Working in Play: Planning for a Career in the Recreation and Leisure Industry in Canada (sections 6.9, 6.11-6.12) by Linda Whitehead, BA, M Ed, MBA is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

License

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Human Resources for Operations Managers Copyright © 2022 by Connie Palmer is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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