9.1 Introduction

Watch or Listen to the Following Media Clip

Media 9.1  What is Reverse Logistics. [Video]. Daily Logistics.


Learning Objectives

After reading this chapter, you should be able to understand and answer the following questions:

  1. Explain the concept of Reverse Logistics.
  2. Define how ICT is supporting the global value chain.
  3. Explain the concept of Value Stream Mapping.
  4. Explain humanitarian supply chain management, identify issues, and define recommendations and the practical implications.


Globalization has given a lot of opportunities for the economy, businesses, and international competition. Trades spread production, manufacturing and networks across many countries and continents. New technologies are coming, and enterprises have to be more flexible and adaptable nowadays. Businesses build export capabilities, leverage services, and move to high-value niches in the Global Value Chain by incorporating Artificial Intelligence, Reverse Logistics,  Information Technology (IT), Value Stream Mapping and Humanitarian Supply Chain Management. Global demand for a skilled workforce and IT adds value in every industry, such as global value chain, manufacturing, tourism, automobile, agriculture, move industry, education, etc. Multinational organizations are increasingly trying to be socially responsible via Humanitarian Supply Chain Logistics.

Assess What You Already Know

As you answer the following questions, reflect upon what you already know about how companies work.

Text-based alternative.

Media Attributions and References

Daily Logistics (2021, October 21). What is reverse logistics? [Video]. YouTube. https://www.youtube.com/watch?v=r8u-vPd6igg



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Global Value Chain Copyright © 2022 by Dr. Kiranjot Kaur and Iuliia Kau is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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