Chapter 7: Traditional Written Communication

ENL1004 Course Learning Outcomes

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    • Write professional documents that are clear, concise, correct, and visually engaging (1).
    • Compose a variety of academic and vocation-related documents tailored to specific audiences and purposes. (1.2).
    • Edit work according to grammar conventions, document requirements, and needs of the audience. (1.3).
    • Adapt tone, style, and language to meet the needs of a variety of audiences (1.4).
    • Incorporate visual elements to support communication objectives as required (1.5).
    • Identify the value, limitations, and hazards of Generative AI and other transformative technologies (4.4).

We continue our applied-writing unit with traditional document forms that are still vital to the functioning of modern businesses. Despite origins as handwritten and typed hard-copy documents, letters, memos, reports, and proposals continue to prove their worth both in the form of printed hard copies and electronic documents shared by email and through other channels. Every professional should familiarize themselves with the conventions associated with each of the following document types so that they can use them to achieve their particular purposes.

 

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Communication at Work Copyright © 2019-2026 by Jordan Smith, PhD is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.