Chapter 3: The Writing Process 2: Researching
Learning Objectives
- Determine the appropriate research methodology that meets the needs of the audience.
- Distinguish between formal and informal research.
- Quote source text directly with accuracy and correct punctuation.
- Manage information in a variety of communication scenarios ethically, efficiently, and effectively.
- Locate and evaluate information from a variety of sources (ENL1004 Course Learning Requirement 4.3).
- Identify the value, limitations, and hazards of Generative AI and other transformative technologies (ENL1004 Course Learning Requirement 4.4).
- Develop critical media literacy strategies to support research (ENL1004 Course Learning Requirement 4.6)
Once you’ve identified your purpose for writing, profiled your audience, and selected the appropriate channel (Stage 1 in the writing process covered in Ch. 2 above), next you must gather the information that your audience needs. From the shortest informative email to the sprawling analytical report, most professional messages involve relaying information that was looked up—that is, they include research. Employers value employees who are resourceful, whose research skills go well beyond Google-searching on the internet and focusing on the top few results or getting AI to serve up a source like anyone can do quickly and easily. Whether such in-demand employees get the needed information from a print book in a library, a manual from a database on a company intranet, an article from a subscription database on the internet, or simply by asking a reputable authority such as a veteran co-worker, they prove their value by knowing where to find valuable information, how to use it appropriately, and how to document it if necessary.
