Chapter 3: Context of Law Practice

20 3.4 How are Legal Workplaces Organised?

Gemma Smyth

Introduction

How a legal workplace is organised has significant impacts on virtually every part of a lawyer’s work, including:

  • who is employed,
  • how they are employed (contract, salary, etc),
  • diversity of the staff,
  • the workplace culture,
  • hours of work,
  • docking,
  • clientele and the role of clients,
  • types of cases,
  • governance,
  • compensation (both monetary and non-monetary),
  • and much more.

Below are some ways firms are organised. The section is intended to give students insight into how workplace organisation can be the cause (or a solution!) to common lawyering concerns including lack of diversity, wellness, retention, and so on. Keep in mind these are only some ways lawyers can organize their work with a focus on Ontario. In other jurisdictions, other business structures are allowed (fee sharing, non-lawyer ownership or investment in firms or specific matters). There are many access to justice considerations for these sorts of arrangements.

Law Firm

A law firm is a company that involves itself in the business of law. Lawyers might focus very narrowly on certain kinds of law or deal with various general law cases. Private firms can be organised a number of different ways (canvassed below). Law firms with more than a few lawyers typically have a specific hierarchical structure. Law firms can be organised in a number of different ways, some of which are canvassed below.

Partnerships

A Limited Liability Partnership (LLP) has different rights and responsibilities in different jurisdictions around the world. In Canada, an LLP is governed by the Partnerships Act which allows partners to establish a private agreement with one another as to the governance and financial arrangements within the firm. In this model there is no governance board or shareholders. However, an LLP is not a company and each partner’s individual/personal liability for the actions of others is limited (although not actions of the firm, their own actions and the actions of those they supervise). There are also different tax implications for LLPs. See more general information for LLPs in Ontario.

At the ‘top’ is typically the Managing Partner(s), a senior lawyer or founder of a firm. They are usually the head of a committee of other senior lawyers and are the lead on most aspects of the firm from policies and practices to strategic planning and direction. Sometimes there are non-lawyer administrators that help with these duties. “Partners” are also “shareholders” in the firm – meaning they are part owners of the firm. “Associates” are the more junior partners in a firm. There are sometimes “junior” and “senior” associates depending how long they have worked at the firm. “Summer Associates” are still in law school. They work at the firm over the summer, typically with interest in working at the firm in future.

Murray Gottheil, former BigLaw lawyer, writes frequest LinkedIn analyses of the culture and practices of bigger law firms. This piece from November 26, 2022, gives a view of the hierarchical structure of law firms and the sometimes insidious ways that hierarchy is emphasized.

“From top to bottom [the firm] goes something like this: Managing Partner, Other Partners (ranked in order of billings and client originating credits), Senior Associates, Professional Managers, Junior Associates, Law Clerks, Legal Assistants, Clerical Staff, Articling Students, and Cleaners. Everyone in a law firm has a pretty good notion about what the hierarchy is, although Articling Students have sometimes found out to their shock and horror that they do in fact rank under the Law Clerks, Legal Assistants, and Clerical Staff. In a well-run law firm (assuming that there is in fact such a thing), the Partners recognize the value of having all of their personnel feel like they are a respected part of the team. Sometimes they even spend money on ‘team building’ to accomplish this goal, in the form of retreats, social events, gifts, and bonuses…. Perhaps they give bigger offices to the Senior Partners than to the Junior Partners or Associates. Or assign the staff based on the seniority of the lawyer rather than the needs of the lawyer’s clients. Or maybe the Law Clerks know that the work of people higher on the food chain is to be done before the work required by the people at the bottom, regardless of urgency. Or maybe the people who dwell on the mountain get their computers fixed faster than the valley people.

All of this is fine and dandy. But if the firm is going to be managed this way, couldn’t it save a bit of cash on those team-building events?”

Sole Proprietorship

As the name suggests, lawyers in a sole proprietorship practice alone, although sole practitioners might employ administrative staff, paralegals, or other professionals to support their practice.

Working on your own has many benefits, including control over decisions, files, and so on. Some clients prefer hiring a sole practitioner and have a more personal relationship with them.

There are also challenges with sole proprietorships, especially because the lawyer holds all liability on their own. It can also be challenging – although by no means impossible – to be “off” work or away for lengthy periods of time. This also depends on the type of work that the practitioner takes on.

“Associations”

Lawyers can also practice “in association”. As noted by the Law Society of Ontario:

“There is no specific legal definition of an “association.” Lawyers who choose to practise in association with other lawyers usually operate their separate practices from the same location, with an agreement to share the overhead costs. Because the term “association” can mean various arrangements, lawyers choosing to practise in association are obliged to clearly identify the nature of the relationship between the associated parties to clients and the public at large.”

This model can be helpful to share costs, provide file coverage, and more generally work a collegial environment.

Professional Corporation

A Professional Corporation is a common way that professional organise to provide a certain type of service regulated by provincial statute (eg, doctors, dentists, accountants, lawyers).

A P.C. must have a specific, stated purpose and must be licensed to provide services.

Lawyers (and in Ontario, paralegals), may provide legal services through a professional corporation. Provincial regulations govern the operation of these corporations. All shareholders in these corporations must be licensed lawyers in the respective province and, typically, authorized by a Law Society.

Multi-disciplinary practices (MDPs)

In Ontario and other jurisdictions, lawyers are permitted to form a Multi-disciplinary Practice “with professionals who practise a profession, trade or occupation that supports or supplements their practice of law or provision of legal service (e.g., accountants, tax consultants, trademark and patent agents, etc.)”. 

Civil Society Organizations

Recent changes in Ontario allow lawyers to work with charities and non-profits to deliver legal services. As noted by the LSO:

“Under this initiative, registered charities and not-for-profit corporations can register with the Law Society to employ lawyers and paralegals to deliver legal services through their organizations directly to their clients. Lawyers and paralegals employed by charities and not-for-profit corporations may provide free lawyer and paralegal services to clients of the organization”.

The goal of Civil Society Organizations is to provide legal services to people who likely already are connected with a non-profit in some way. It is intended to support clients directly with legal services that they might not otherwise know they can receive. It can also supplement services provided by a clinic.

Legal Collective (Law Collective) & Movement Lawyering

There are a range of other creative and non-hierarchical ways to organise law-related work. Some groups organise themselves as a collective to provide legal and other supports to communities and movements. The Community Justice Collective, for example,  https://www.cjclaw.org/, describes its philosophy as follows:

“Movement lawyering is rooted in the idea that legal work alone cannot win meaningful change. Rather, change that is transformative requires organizing and strategy led by people most impacted by injustice. Legal work is one piece of that strategy.”

Social Enterprise Lawyering

This relatively unique approach involves doing legal work in which profits are given to another firm doing work on behalf of individuals who cannot afford legal services. See, for example, Andrew Pilliar, “Exploring A Law Firm Business Model to Improve Access to Justice” (2015) 32 Windsor Yearbook of Access to Justice, online: <http://windsor.scholarsportal.info/ ojs/leddy/index.php/WYAJ/article/view/4512>.

Alternative Business Structures

The idea of “alternative business structures” has also been hotly debated at the LSO. As Professor Noel Semple defines them,

  1. “An alternative business structure is a law firm which is not entirely owned and managed by lawyers.   Examples of ABS law firm models would include :
    a law firm which is a publicly traded corporation,
  2. a law firm which is a privately held corporation, with non-lawyers holding some or all of the shares, and
  3. a law firm which is a partnership of equals between lawyers and non-lawyers.”

For more arguments in favour of ABS, see Noel Semple, “Access to Justice: Is Legal Services Regulation Blocking the Path?” (2013) 21 International Journal of the Legal Profession 267, online: http://ssrn.com/abstract=2303987 and “Accessibility, Quality, and Profitability for Personal Plight Law Firms: Hitting the Sweet Spot” (Ottawa: Canadian Bar Association, 2017), online: www.cba.org/PersonalPlight/.

Professor Jasminka Kalajdzic also took a critical view of Alternative Business Structures here: “Memo Re: ABS Research (Prepared for Ontario Trial Lawyers Association)” (Toronto: OTLA, 2014), online: https://www.otla.com/docDownload/680494.

The LSO eventually did permit Alternative Business Structures for charities only.

In-house Counsel/ Lawyer/ General Counsel

Some lawyers work within an organisation to provide legal advice and services. These lawyers are sometimes called “in house counsel” or “general counsel”. This type of law practice comes with specific ethical and professional duties.

An in-house lawyer is an employee who works as a lawyer for a corporation. This lawyer advances the needs of the business or organisation. Being an in-house counsel lawyer means engaging one client long-term. In house positions fall into two major categories: the generalist and the specialist. The generalist, or general counsel will advise the Board of Directors and the corporations’ officers in all legal proceedings. The general counsel is a lawyer working in a legal department dealing with multiple issues, usually in a small legal department with one or two lawyers. The specialist is hired for specific files or projects within the organization.

The decisions made by an in-house counsel affect the full range of the business or organisation’s decisions. Having knowledge of the substantive implications of the company’s overall goals and strategy is essential for lawyers to effectively protect the company’s legal interests.

As noted above, in-house counsel has only one client – the organisation and/or corporation. The lawyers do not represent the Board of Directors, principal officers, or other individuals even though those individuals are stakeholders in the corporation or act on behalf of the corporation.

Focusing on one client eliminates the need for lawyers to bring in new clients, as is common practice in a private law firm. In-house roles also afford lawyers the ability to focus and understand the dynamics of the industry and/or business at a more intimate level.

In-house lawyers typically have duties that might include:

  • Negotiating, writing and executing agreements and contracts on behalf of the company
  • Offering counsel on a variety of legal issues
  • Advising executives within a company
  • Working alongside other departments within the company
  • Advising on contract status, legal risks, and the legal liabilities associated with different deals
  • Researching and anticipating unique legal issues that could impact the company
  • Reviewing advertising and marketing materials to ensure that they are in compliance with legal requirements
  • Providing training to employees on legal topics
  • Generalist in-house counsel may be responsible for ensuring compliant to all laws that apply to the company, drafting and reviewing agreements or corporate governance documents, managing litigation against or instituted by the company/corporation/entity.

In comparison to private practice, there is no pressure to meet billable hour targets. Some in-house lawyers report improved work-life balance. In-house counsel may also feel that they have more impact. In-house counsel work alongside their clients; as a result, they can play an active role in decision making and work on a team in a longer-term capacity.

The Law Society of Ontario sets out specific ethical considerations for in-house counsel. First, it is very important that there are no conflicts of interest with respect to the independent legal advice given. The advice given, per commentary 6 on rule 3.2-8, must ensure that the lawyers are clear on the ways the organization should act ethically, and its responsibility to the public. Some in-house counsel are also responsible for contracting out work to lawyers external to the organisation. These relationships must also be carefully managed.

 

Reflection Questions

As you can see, the organisation of a legal workplace significantly impacts employment arrangements for lawyers. One previous  externship student note that: “I was able to see how the way employees in an organisation are treated changes the type of work they do. If employees are not on long-term contracts, or if they are paid poorly, it impacts the type of work they do and the freedom they have to advocate. I found this was especially true for employees working on short-term contracts.”

  1. Are you working in a publicly funded organisation, a private firm, clinic, or another type of legal workplace? Do clients pay for services, disbursements, or other work?
  2. What types of employment arrangements are available for lawyers at your placement?
  3. What work are lawyers able to provide under their employment contracts? Do you think the employment contract impacts this work?
  4. What are benefits and drawbacks of salaried employment? Shorter term ontracts?
  5. What is the governance structure at your workplace (e.g. a governance board, an advisory board, management board, or no board at all? What are the implications of these organisational arrangements?

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Learning in Place (2nd Edition) Copyright © 2023 by Gemma Smyth is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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