Chapter 4: Workplace Messages and Digital Media
Chapter Outline
4.0 Learning Objectives
4.1 Questions For Reflection
4.2 Brenda Knights Narrative
4.3 Reviewing CMAPP
4.4 Meet The Genres
4.5 Writing Memos
4.6 Writing Letters
4.7 Writing Emails
4.8 Writing Instant Messages
4.9 Netiquette
4.10 Test Your Knowledge
4.11 Key Takeaways
4.12 Activities For Further Reflection
4.1 Questions For Reflection
4.2 Brenda Knights Narrative
4.3 Reviewing CMAPP
4.4 Meet The Genres
4.5 Writing Memos
4.6 Writing Letters
4.7 Writing Emails
4.8 Writing Instant Messages
4.9 Netiquette
4.10 Test Your Knowledge
4.11 Key Takeaways
4.12 Activities For Further Reflection
