6.10 Key Takeaways

Many new communicators want a cheatsheet of different best practices for different platforms. Unfortunately, this isn’t possible. Platforms change, new platforms emerge, and every organization will require a slightly different strategy. By applying the basics of communications, however, you’ll be able to make smart decisions that will help your organization achieve its goals.

Key Takeaways

  • Visual design is important because people don’t read workplace documents for fun. Your job is to make documents as readable and usable as possible.
  • Before you design your document, define your purpose and think about your audience.
  • To make sure that everyone can benefit from your graphics, consider accessibility.
  • Gestalt Theory helps us to think about how the document functions as a whole. The six principles of Gestalt Theory are: similarity, continuation, closure, proximity, figure/ground segregation and symmetry.
  • When designing charts and graphs, think about what relationship you’re trying to show.
  • It’s important to revise graphics and other document design elements.
  • Social media is a key piece of many businesses’ marketing, customer service and communication strategies.
  • Before you communicate on social media, use the CMAPP model to make sure that you are being effective.

Attribution

Chapter 12: Key Takeaways” and “Chapter 15: Key Takeaways” from Business Writing For Everyone by Arley Cruthers are licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

License

Icon for the Creative Commons Attribution-NonCommercial 4.0 International License

Organizational Business Communication Copyright © 2021 by Arley Cruthers is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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