4.11 Key Takeaways
Key Takeaways
- The CMAPP model will help you determine which genre to use.
- The most important constraint in business is to not waste people’s time. Use clear, plain language and don’t say anything you wouldn’t be comfortable with the CEO reading.
- You can use an indirect or a direct organization model depending on the purpose of your message.
- Memos, emails, and letters all have specific usage. Selecting the appropriate channel for your communication will help you get your message across effectively.
Attribution
“Key Takeaways” from Business Writing For Everyone by Arley Cruthers is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.
