Unit 3: The Principles of Social, Cultural and Employment Communication

This unit supports the following course learning outcomes (CLOs):

• Prepare and evaluate professional business documents in common formats, using appropriate tone, structure/format (including headings and graphics) and patterns of development (direct/indirect);
• Describe, demonstrate, and evaluate effective team, group and meeting management strategies based on audience; increase awareness and identify cultural differences;
• Assess various employment communications and create effective employment communication documents (print, digital, and oral).