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Chapter 9 – Project Closure and Evaluation

9.9. Knowledge Check

Question 1

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Question

Sometimes projects are terminated by the organization. Common reasons for termination include

  1. Schedules are held up, the team loses interest, stakeholders have different precedence
  2. Schedules are held up, the market changes, stakeholders have different precedence
  3. Schedules are held up, Project Manager quits, stakeholder lost interest

Answer

b. Schedules are held up, the market changes, stakeholders have different precedence

 

Question 2

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When a project is terminated, Human Resources supports

  1. By being directly involved in the decision with stakeholders
  2. Facilitates the process with the team and stakeholders
  3. By being directly involved in the decision with the team

Answer

b. Facilitates the process with the team and stakeholders

 

Question 3

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Question

Project closure is the final phase of a project. It concerns itself with

  1. Completing the contracts, budgets, risks
  2. Completing the contracts, budgets, formal notice to the customer
  3. Completing the planning, budgets, formal notice to the customer

Answer

b. Completing the contracts, budgets, formal notice to the customer

 

Question 4

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A punch list is defined as

  1. A list of issues the team cannot deal with and need to pass to other departments
  2. A list of contacts the Project Manager needs to speak with about the project
  3. A list of issues that need the immediate attention of the Project Manager

Answer

a. A list of issues that need the immediate attention of the Project Manager

 

Question 5

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The Final Report completed at the end of the project includes

  1. Summary of the deliverables, summary of the activities, and workshop outcomes
  2. Summary of the deliverables, summary of that product, and lessons learned
  3. Summary of the deliverables, summary of the product, and workshop outcomes

Answer

b. Summary of the deliverables, summary of that product, and lessons learned

 

Question 6

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Human Resources often provides support to the project team through the closure phase of the project. They provide workshops for the team. When Human Resources asks team members: Why did you learn? What would you do differently? They are participating in what type of workshop?

  1. Retrospectives
  2. Celebration
  3. Lessons learned

Answer

c. Lessons learned

 

Question 7

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Question

The steps in the performance evaluation of the team at the closure phase of the project are (in order)

  1. Establish a schedule, define the guidelines, and identify the measures
  2. Define the guidelines, identify the measures, and establish a schedule
  3. Develop an evaluation form, identify the measures, define the guidelines for feedback

Answer

c. Develop an evaluation form, identify the measures, define the guidelines for feedback

 

Question 8

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Human Resources needs to be involved in all steps of the performance evaluation because

  1. They have professional skills, ensure standards are met, ensure processes are followed
  2. They have knowledge from the project, ensure standards are met, ensure processes are followed
  3. They have professional skills, ensure the team were high performing, ensure processes were met

Answer

a. They have professional skills, ensure standards are met, ensure processes are followed

 

Question 9

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Sometimes in Team Performance Evaluations, team members contribute more than other team members. In these cases, Human Resources Specialists need to be cognizant not to

  1. Praise the higher performers for their team goal contributions
  2. Honour the team as a whole by setting only team goals and questions
  3. Honour the team members separately to avoid any jealousy and ask private questions

Answer

b. Honour the team as a whole by setting only team goals and questions

 

Question 10

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Suppose you are organizing documents as “Lessons Learned”. What should you avoid doing?

  1. Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside their own organization
  2. Writing lessons learned should be a positive activity, augmenting your personal learning. You should grasp what you are writing down
  3. Write the lessons learned documentation in a wording which is easy to understand
  4. The lessons learned documents should be placed at a place where they can be accessed and retrieved easilly

Answer

a. Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside their own organization

 

Question 11

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Suppose you are closing out a project. So, what must be done?

  1. Provide feedback on the team
  2. Update the different project plans
  3. Review project documentation
  4. Obtain sign-off from the customer

Answer

d. Obtain sign-off from the customer

 

Question 12

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The project manager is making sure that the product of the project has been completed according to the project management plan. What part of the project management process is he in?

  1. Executing
  2. Initiating
  3. Monitoring and controlling
  4. Closing

Answer

d. Closing

 

Question 13

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Question

We can consider a project closed when the:

  1. Client accepts the product
  2. Archives are complete
  3. Lessons learned documentation is completed
  4. Contract is terminated

Answer

b. Archives are complete

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Strategic Project Management Copyright © 2022 by Debra Patterson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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