Chapter 1

Project Management Institute. (2008). A guide to the project management body of knowledge (PMBOK guide) (4th ed.). Project Management Institute.

Project Management Institute (PMI). (2022). About Us.

Project Manager. (2019, Nov 27). The 10 project management knowledge areas (PMBOK).

Chapter 2

Anthony, S. (2009). Major league innovation. Harvard Business Review.

Cabrera, E. F. & Bonache, J. (1999, March). An expert HR system for aligning organizational culture and strategy. Human Resource Planning, 22(1).

Cooper, D. G., Edgett, D. J., & Kleinschmidt, D. J. (2000). New problems, new solutions: Making portfolio management more effective. Research Technology Management, 43(2).

Dean, T. (2013).  Network+ guide to networks (6th ed.). Course Technology.

El-Erian, M. A. (2014, June 13). The secret to Southwest’s success. Bloomberg View.

Hammonds, K. H. (2001, February 28). Michael Porter’s big ideas. Fast Company

Merriam-Webster. (n.d.). Strategy. In dictionary. Retrieved April 1, 2022, from

Morgan, M., Levitt, R. E., & Malek, W. A. (2007). Executing your strategy: How to break it down and get it done. Harvard Business School Publishing.

Porter, M. E. (2001, November 12). Manager’s journal: How to profit from a downturn. Wall Street Journal.

Russo, P.E., & Boor, S. (1993). How fluent is your interface?: Designing for international users. Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems.

Seeber, J. (2011). Project selection criteria: How to play it right. International Project Management Association

Chapter 3

DiSC Profile. (n.d.). History of DiSC. Retrieved from:

Laufer, A., Hoffman, E. J., Russell, J. S., & Cameron, S.W.  (2015). What successful project managers do.  MIT Sloan Management Review, Spring:  43-51.

Myers, I. (1962). The Myers Briggs type indicator: Manual. Palo Alto, CA: Consulting Psychologists Press.

Chapter 4

Amabile, T. & Kramer, S.  (2011).  The progress principle: Using small wins to ignite joy, engagement, and creativity at work. Harvard Business Review Press.

Dugan, J. P.  (2017). Leadership theory: Cultivating critical perspectives. Jossey-Bass.

Kerby, H. W., Brittland DeKorver, K., & Cantor, J. (2018, September 1).  Fusion story form: A novel, hybrid form of story.  International Journal of Science Education, 40(14),  1774-1794.

Laufer, A. (2012). Mastering the leadership role in project management: Practices that deliver remarkable results. FT Press.

Laufer, A., Little, T., Russell, J., & Maas, B. (2018). Becoming a project leader: Blending planning, agility, resilience, and collaboration to deliver successful projects. Palgrave Macmillan.

Manning, T.  (2018). Help! I need to master critical conversations . Trevor Manning Consultancy Pty Ltd.

Mayer, J.D., Salovey, P., & Caruso, D.R. (2001). MSCEIT (trademark) personal summary report, New York & Toronto: Multi-health Systems, Inc.

Nelson, J.  (2017, October 4). Lecture on reliable promising for EPD612: Technical Project Management. University of Wisconsin-Madison.

Page, S. E. (2008). The difference: How the power of diversity creates better groups, firms, schools, and societies. Princeton University Press.

Rock, D. & Grant, H. (2016, November 4). Why diverse teams are smarter. Harvard Business Review.

Snow, F. (2003). Give it to Chuck. Ask Magazine, 12-13.

Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin63, 384–399.

Viki, T.  (2016, December 6). Why diverse teams are more creative.  Forbes

Chapter 5

Bigelow, B. (2011, 22 October). Scope – mastering the fuzzy constraint [Paper presentation]. PMI Global Congress 2011, Dallas, TX, United States.

Bloomenthal, A. (n.d.). Deliverables. Investopedia.

California Health and Human Services Agency (CHHS). (2008, August 28). Project monitoring & control procedure. Office of Systems Integration.

Contract. (n.d.). The People’s Law Dictionary. (1981-2005). Retrieved July 1, 2018.

Feldsher, R. (2016, July 9). What to include in a project scope statement. Clarizen.

Howell, G.A., Laufer, A., & Ballard, G. (1993). Uncertainty and project objectives. Project Appraisal8(1), 37-43.

Martinez, M. (n.d.) Project management scope. Project Management Skills.

Merriam-Webster. (n.d.). Planning. In dictionary. Retrieved April 4, 2022, from

Merriam-Webster. (n.d.). Proposal. In dictionary. Retrieved April 4, 2022, from

Peterman, R. (2016, September 12).  Project management phases: Exploring phase #4 — monitoring & control.  PM

Peters, C. (2011, May 10).  An overview of the RFP process for nonprofits, charities, and libraries: Some basic considerations for each phase of the RFP process.  Tech Soup.

Portny, S. (n.d.).  What to include in a project scope statement. Dummies.

Chapter 6

Financial Times. (n.d.). Risk management. Financial Times Lexicon.

Parker, D. & Mobey, A. (2004). Action research to explore perceptions of risk in project management. International Journal of Productivity and Performance Management, 53(1), 18–32.

Chapter 7

Business Dictionary. (n.d.) dictionary. Retrieved May 2, 2018, from

Harrin, E. (2017, October 13). Learn what a project milestone is. The Balance Careers.

Law, J.  (Ed.).  (2016). A dictionary of business and management (6th Edition). Oxford University Press. (2016). PMO and project management dictionary.

State of Michigan: Department of Technology, Management & Budget. (2013, August). Project management key term, definitions and acronyms.

Symes, S. (2018, April, 13). Advantages & disadvantages of a fixed-price contract. Chron

Thomack, David. 2018. “Introduction to Lean and Project Delivery.” Video Lecture for CEE 498: Construction Management. University of Wisconsin-Madison, College of Engineering, April 20.

Tracy, P. (n.d.). What is a general and administrative expense (G&A)? InvestingAnswers.

Viter, I. (2021). Creating a Project Budget-A Complete Guide. Forecast.

Chapter 8

Duarte, D. L. & Tennant Snyder, N.  (2006). Mastering virtual teams: Strategies, tools, and techniques that succeed.  Josey-Bass, A Wiley Imprint.

Govindarajan, V. & Gupta, A. K.  (2001) . Building an effective global business team.  MIT Sloan Management Review.

Meyer, E.  (2010, August 19). The four keys to success with virtual teams.”  Forbes

Purvanova, R. K. (2014).  Face-to-face versus virtual teams: What have we really learned? The Psychologist-Manager Journal, 17(1), 2-29.

Siebdrat, F., Hoegel, M., & Ernst, H. (2009, July 1).  How to manage virtual teams. MIT  Sloan Management Review,  Summer,  63-68.

Sivasankari, R. (2010). Art of communication in project management. Project Management Institute.

Thompson, L. [Kellog School of Management]. (2015, July 31). Optimizing virtual teams [Video]. YouTube.

Chapter 9

Mackenzie, L.N., Wehner, J., Correll, S. (2019). Harvard Business Review. Why Most Performance Evaluations Are Biased, and How To Fix Them.

Williams, T. C.  (2011).  Rescue the problem project: A complete guide to identifying, preventing, and recovering from project failure.  AMACOM.

Chapter 10

Commisceo Global Consulting Ltd. (2022a). Hello! (Bonjour) and Welcome to our Guide to Canadian Culture, Business Practices and Etiquette.

Commisceo Global Consulting Ltd. (2022b). Italy: Language, Culture, Etiquette and Business Practices.

Commisceo Global Consulting Ltd. (2022c). Sweden: Culture, Etiquette & Business Practices.

Lysgaard, S. (1955). Adjustment in a foreign society: Norwegian Fulbright grantees visiting the United States. International Social Science Bulletin, 7, 45-51.

Participate Learning.  (2018). The Four Stages of Culture Shock.

Zimmermann, K.A. & Gordon, J. (2022). Indian culture: customs and Traditions.

Chapter 11

Beck, K., Beedle, M., van Bennekum, A., Cockburn, A.,  Cunningham, W., Fowler, M., Greening, J., Highsmith, J., Hunt, A., Jeffries, R., Kern, J., Marick, B., Martin, R. C., Mellor, S., Schwaber, K., Sutherland, J., & Thomas, D. (2001). Principles behind the Agile Manifesto.

Cohn, Z. & Boone, G. (2016, September 20). Mississippi brings agile and modular techniques to child welfare system contract. 18F.

Cohn, M. (2010, January 7). The role of leaders on a self-organizing team. Mountain Goat Software.

Gupta, A. (2017, September 19). Resource capacity planning for agile teams. PM.

Merrill, R. (2017, October 2). Senior business analyst [Interview]. University of Wisconsin-Madison.

Mittal, Nitin. 2013. “Self-Organizing Teams: What and How.” Scrum Alliance. January 7.

OptiSol. (2015, February 23). What is the scope creep in agile development?

ORC International: Expert Advisory Services. (n.d.). Rapid Product Development Experts.

Saunders, Gareth. 2015. “The challenges of resource management in our Agile team.” Digital Communications. November 9.


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