References

Debra Patterson

References

Chapter 1

Project Management Institute. (2008). A guide to the project management body of knowledge (PMBOK guide) (4th ed.). Project Management Institute.

Project Management Institute (PMI). (2022). About Us. https://www.pmi.org/about

Project Manager. (2019, Nov 27). The 10 project management knowledge areas (PMBOK). https://www.projectmanager.com/blog/10-project-management-knowledge-areas

Chapter 2

Anthony, S. (2009). Major league innovation. Harvard Business Review. https://hbr.org/2009/10/major-league-innovation

Cabrera, E. F. & Bonache, J. (1999, March). An expert HR system for aligning organizational culture and strategy. Human Resource Planning, 22(1).

Cooper, D. G., Edgett, D. J., & Kleinschmidt, D. J. (2000). New problems, new solutions: Making portfolio management more effective. Research Technology Management, 43(2). http://www.stage-gate.net/downloads/working_papers/wp_09.pdf

Dean, T. (2013). Network+ guide to networks (6th ed.). Course Technology.

El-Erian, M. A. (2014, June 13). The secret to Southwest’s success. Bloomberg View. http://www.bloombergview.com/articles/2014-06-13/the-secret-to-southwest-s-success.

Hammonds, K. H. (2001, February 28). Michael Porter’s big ideas. Fast Company. https://www.fastcompany.com/42485/michael-porters-big-ideas

Merriam-Webster. (n.d.). Strategy. In Merriam-Webster.com dictionary. Retrieved April 1, 2022, from https://www.merriam-webster.com/dictionary/strategy

Morgan, M., Levitt, R. E., & Malek, W. A. (2007). Executing your strategy: How to break it down and get it done. Harvard Business School Publishing.

Porter, M. E. (2001, November 12). Manager’s journal: How to profit from a downturn. Wall Street Journal. https://www.wsj.com/articles/SB1005516732627585320

Russo, P.E., & Boor, S. (1993). How fluent is your interface?: Designing for international users. Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems.

Seeber, J. (2011). Project selection criteria: How to play it right. International Project Management Association. http://www.ipma-usa.org/articles/SelectionCriteria.pdf

Chapter 3

DiSC Profile. (n.d.). History of DiSC. Retrieved from: https://www.discprofile.com/what-is-disc/history-of-disc

Laufer, A., Hoffman, E. J., Russell, J. S., & Cameron, S.W. (2015). What successful project managers do. MIT Sloan Management Review, Spring: 43-51. http://sloanreview.mit.edu/article/what-successful-project-managers-do/.

Myers, I. (1962). The Myers Briggs type indicator: Manual. Palo Alto, CA: Consulting Psychologists Press.

Chapter 4

Amabile, T. & Kramer, S. (2011). The progress principle: Using small wins to ignite joy, engagement, and creativity at work. Harvard Business Review Press.

Dugan, J. P. (2017). Leadership theory: Cultivating critical perspectives. Jossey-Bass.

Kerby, H. W., Brittland DeKorver, K., & Cantor, J. (2018, September 1). Fusion story form: A novel, hybrid form of story. International Journal of Science Education, 40(14), 1774-1794. https://doi.org/10.1080/09500693.2018.1512172

Laufer, A. (2012). Mastering the leadership role in project management: Practices that deliver remarkable results. FT Press.

Laufer, A., Little, T., Russell, J., & Maas, B. (2018). Becoming a project leader: Blending planning, agility, resilience, and collaboration to deliver successful projects. Palgrave Macmillan.

Manning, T. (2018). Help! I need to master critical conversations . Trevor Manning Consultancy Pty Ltd.

Mayer, J.D., Salovey, P., & Caruso, D.R. (2001). MSCEIT (trademark) personal summary report, New York & Toronto: Multi-health Systems, Inc.

Nelson, J. (2017, October 4). Lecture on reliable promising for EPD612: Technical Project Management. University of Wisconsin-Madison.

Page, S. E. (2008). The difference: How the power of diversity creates better groups, firms, schools, and societies. Princeton University Press.

Rock, D. & Grant, H. (2016, November 4). Why diverse teams are smarter. Harvard Business Review. https://hbr.org/2016/11/why-diverse-teams-are-smarter.

Snow, F. (2003). Give it to Chuck. Ask Magazine, 12-13.

Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin, 63, 384–399.

Viki, T. (2016, December 6). Why diverse teams are more creative. Forbes. https://www.forbes.com/sites/tendayiviki/2016/12/06/why-diverse-teams-are-more-creative/#f27da2772628.

Chapter 5

Bigelow, B. (2011, 22 October). Scope – mastering the fuzzy constraint [Paper presentation]. PMI Global Congress 2011, Dallas, TX, United States. https://www.pmi.org/learning/library/scope-understanding-change-perspectives-managing-6177

Bloomenthal, A. (n.d.). Deliverables. Investopedia. https://www.investopedia.com/terms/d/deliverables.asp.

California Health and Human Services Agency (CHHS). (2008, August 28). Project monitoring & control procedure. Office of Systems Integration. http://www.bestpractices.ca.gov/sysacq/documents/Project%20Monitoring%20&%20Controlling%20Procedure.pdf

Contract. (n.d.). The People’s Law Dictionary. (1981-2005). Retrieved July 1, 2018. https://legal-dictionary.thefreedictionary.com/contract

Feldsher, R. (2016, July 9). What to include in a project scope statement. Clarizen. https://www.clarizen.com/what-to-include-in-a-project-scope-statement/

Howell, G.A., Laufer, A., & Ballard, G. (1993). Uncertainty and project objectives. Project Appraisal, 8(1), 37-43. https://doi.org/10.1080/02688867.1993.9726884

Martinez, M. (n.d.) Project management scope. Project Management Skills. https://www.project-management-skills.com/project-management-scope.html

Merriam-Webster. (n.d.). Planning. In Merriam-Webster.com dictionary. Retrieved April 4, 2022, from https://www.merriam-webster.com/dictionary/planning

Merriam-Webster. (n.d.). Proposal. In Merriam-Webster.com dictionary. Retrieved April 4, 2022, from https://www.merriam-webster.com/dictionary/proposal

Peterman, R. (2016, September 12). Project management phases: Exploring phase #4 — monitoring & control. PM project-management.com. https://project-management.com/project-management-phases-exploring-phase-4-monitoring-control/

Peters, C. (2011, May 10). An overview of the RFP process for nonprofits, charities, and libraries: Some basic considerations for each phase of the RFP process. Tech Soup. http://www.techsoup.org/support/articles-and-how-tos/overview-of-the-rfp-process

Portny, S. (n.d.). What to include in a project scope statement. Dummies. http://www.dummies.com/careers/project-management/what-to-include-in-a-project-scope-statement/

Chapter 6

Financial Times. (n.d.). Risk management. Financial Times Lexicon. http://lexicon.ft.com.

Parker, D. & Mobey, A. (2004). Action research to explore perceptions of risk in project management. International Journal of Productivity and Performance Management, 53(1), 18–32. https://doi.org/10.1108/17410400410509932

Chapter 7

Business Dictionary. (n.d.) Businessdictionary.com dictionary. Retrieved May 2, 2018, from http://www.businessdictionary.com/definition/direct-cost.html.

Harrin, E. (2017, October 13). Learn what a project milestone is. The Balance Careers. https://www.thebalance.com/what-is-a-project-milestone-3990338

Law, J. (Ed.). (2016). A dictionary of business and management (6th Edition). Oxford University Press.

Project-Management.com. (2016). PMO and project management dictionary. https://project-management.com/pmo-and-project-management-dictionary/

State of Michigan: Department of Technology, Management & Budget. (2013, August). Project management key term, definitions and acronyms. https://www.michigan.gov/documents/suite/PM_KeyTerms_Defs_Acronyms_080213_431285_7.pdf

Symes, S. (2018, April, 13). Advantages & disadvantages of a fixed-price contract. Chron. http://smallbusiness.chron.com/advantages-disadvantages-fixedprice-contract-21066.html.

Thomack, David. 2018. “Introduction to Lean and Project Delivery.” Video Lecture for CEE 498: Construction Management. University of Wisconsin-Madison, College of Engineering, April 20.

Tracy, P. (n.d.). What is a general and administrative expense (G&A)? InvestingAnswers. https://investinganswers.com/dictionary/g/general-and-administrative-expense-ga

Viter, I. (2021). Creating a Project Budget-A Complete Guide. Forecast. https://www.forecast.app/blog/how-to-create-a-project-budget

Chapter 8

Duarte, D. L. & Tennant Snyder, N. (2006). Mastering virtual teams: Strategies, tools, and techniques that succeed. Josey-Bass, A Wiley Imprint.

Govindarajan, V. & Gupta, A. K. (2001) . Building an effective global business team. MIT Sloan Management Review. http://sloanreview.mit.edu/article/building-an-effective-global-business-team/.

Meyer, E. (2010, August 19). The four keys to success with virtual teams.” Forbes. https://www.forbes.com/2010/08/19/virtual-teams-meetings-leadership-managing-cooperation.html?sh=532fa6e630cc

Purvanova, R. K. (2014). Face-to-face versus virtual teams: What have we really learned? The Psychologist-Manager Journal, 17(1), 2-29. http://www.doi.org/10.1037/mgr0000009

Siebdrat, F., Hoegel, M., & Ernst, H. (2009, July 1). How to manage virtual teams. MIT Sloan Management Review, Summer, 63-68. https://sloanreview.mit.edu/article/how-to-manage-virtual-teams/

Sivasankari, R. (2010). Art of communication in project management. Project Management Institute. https://www.pmi.org/learning/library/effective-communication-better-project-management-6480

Thompson, L. [Kellog School of Management]. (2015, July 31). Optimizing virtual teams [Video]. YouTube. https://www.youtube.com/watch?v=0SzWrazgt7Y&feature=youtu.be

Chapter 9

Mackenzie, L.N., Wehner, J., Correll, S. (2019). Harvard Business Review. Why Most Performance Evaluations Are Biased, and How To Fix Them.https://hbr.org/2019/01/why-most-performance-evaluations-are-biased-and-how-to-fix-them

Williams, T. C. (2011). Rescue the problem project: A complete guide to identifying, preventing, and recovering from project failure. AMACOM.

Chapter 10

Commisceo Global Consulting Ltd. (2022a). Hello! (Bonjour) and Welcome to our Guide to Canadian Culture, Business Practices and Etiquette. https://www.commisceo-global.com/resources/country-guides/canada-guide

Commisceo Global Consulting Ltd. (2022b). Italy: Language, Culture, Etiquette and Business Practices. https://www.commisceo-global.com/resources/country-guides/italy-guide

Commisceo Global Consulting Ltd. (2022c). Sweden: Culture, Etiquette & Business Practices. https://www.commisceo-global.com/resources/country-guides/sweden-guide

Lysgaard, S. (1955). Adjustment in a foreign society: Norwegian Fulbright grantees visiting the United States. International Social Science Bulletin, 7, 45-51.

Participate Learning. (2018). The Four Stages of Culture Shock. https://www.participatelearning.com/blog/the-4-stages-of-culture-shock/

Zimmermann, K.A. & Gordon, J. (2022). Indian culture: customs and Traditions. https://www.livescience.com/28634-indian-culture.html

Chapter 11

Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., Greening, J., Highsmith, J., Hunt, A., Jeffries, R., Kern, J., Marick, B., Martin, R. C., Mellor, S., Schwaber, K., Sutherland, J., & Thomas, D. (2001). Principles behind the Agile Manifesto. http://agilemanifesto.org/iso/en/principles.html.

Cohn, Z. & Boone, G. (2016, September 20). Mississippi brings agile and modular techniques to child welfare system contract. 18F. https://18f.gsa.gov/2016/09/20/mississippi-agile-modular-techniques-child-welfare-system/.

Cohn, M. (2010, January 7). The role of leaders on a self-organizing team. Mountain Goat Software. https://www.mountaingoatsoftware.com/blog/the-role-of-leaders-on-a-self-organizing-team.

Gupta, A. (2017, September 19). Resource capacity planning for agile teams. PM. https://project-management.com/resource-capacity-planning-for-agile-teams/.

Merrill, R. (2017, October 2). Senior business analyst [Interview]. University of Wisconsin-Madison.

Mittal, Nitin. 2013. “Self-Organizing Teams: What and How.” Scrum Alliance. January 7. https://scrumalliance.org/community/articles/2013/january/self-organizing-teams-what-and-how.

OptiSol. (2015, February 23). What is the scope creep in agile development? https://www.optisolbusiness.com/insight/what-is-scope-creep-in-agile-development

ORC International: Expert Advisory Services. (n.d.). Rapid Product Development Experts. https://www.expertengine.com/experts/?strSearchType=all&strQuery=rapid+product+development

Saunders, Gareth. 2015. “The challenges of resource management in our Agile team.” Digital Communications. November 9. http://digitalcommunications.wp.st-andrews.ac.uk/2015/11/09/the-challenges-of-resource-management-in-our-agile-team/.

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