Chapter 8 – Role of Communication
8.6. Knowledge Check
Question 1
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Question
Who is responsible for communication on the project?
- Any team member
- Sponsor
- Project manager
- Stakeholder
Answer
c. Project manager
Question 2
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Question
Suppose you are a Project Manager and you are conducting a meeting. You noticed that some people are chit chatting and often raise different topics. You have to finish the meeting on time but you are not getting the results because some people are digressing. Moreover, some people are not participating at all. What could have been done to control the situation?
- Prepare the agenda and circulate beforehand to all participants along with the rules of order
- You could have not invited those people who create trouble in the meetings
- It should have been communicated to the participants to show courtesy and respect
- Warn te participants if they do not cooperate, then their behaviour will be reported to senior management
Answer
a. Prepare the agenda and circulate beforehand to all participants along with the rules of order
Question 3
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How much time should a project manager spend communicating on a project?
- 20-90%
- 75-90%
- 50-75%
- 55-60%
Answer
b. 75-90%
Question 4
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Question
You prepared an RFP (request for proposals) for vendors and sent to shortlisted companies. Which kind of communication is being used in this situation?
- Formal written
- Informal written
- Informal verbal
- Formal verbal
Answer
a. Formal written
Question 5
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You are a Project Manager and leading a virtual team. The team members are from different countries like Pakistan, China, Germany, and USA. What is the best strategy/tool to have success on the project?
- Teleconference
- Roles and Responsibilities Matrix
- Videoconferencing
- Communication and well-developed people skills
Answer
d. Communication and well-developed people skills
Question 6
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Avoiding jargon, active listening, and conflict resolution are skills developed by team members through workshops provided by Human Resources. These workshops activities would be included in what type of workshops?
- Peer Evaluation Skill Building
- Building Team Brainstorming Skills
- Communication Skills
Answer
c. Communication Skills
Question 7
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Exchange of information is important to team members to keep everyone informed of the progress of the project. Audio conferences, texting, live meetings are examples of what type of communication?
- Synchronous communication
- Self-directed communication
- Asynchronous communication
Answer
a. Synchronous communication
Question 8
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Outside contracts are sometimes more beneficial to organizations and hiring external employees. It requires a formal process to attract the right candidates to work on the project. The Human Resources Specialist may write a Request for a Proposal. Writing a Request for a Proposal has several steps. The first three steps are
- Describe the mission, write an introduction, define the timelines
- Describe the scope, write an introduction, define the values of the organization
- Describe the mission, write an introduction, define the requirements
Answer
b. Describe the scope, write an introduction, define the values of the organization
Question 9
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Project Managers sometimes are responsible for international projects. They need to manage virtual teams. The most efficient ways to manage a virtual team are
- Meeting with the team on conference calls, and email them
- Meet with the team on conference calls, and face-to-face often
- Meet with the team face-to-face often, and email them
Answer
a. Meeting with the team on conference calls, and email them
