Chapter 10 – International Projects
10.8. Knowledge Check
Question 1
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International projects are distinct in nature because of
- The Cultural Diversity
- Governing by corporate headquarters
- The project manager and team are of different cultures
Answer
a. The Cultural Diversity
Question 2
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A country where the project manager and team are from the corporate headquarters are called
- Home Country Nationals
- Host Country Nationals
- Home Indigen Nationals
Answer
a. Home Country Nationals
Question 3
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International Human Resources plays a role in international projects that are different than domestic projects. Some of these differences include
- More involvement with the customers only, international relocation, administration
- More involvement with the employee’s lives, international relocation, administration
- More involvement with the stakeholders, customers, and product/service
Answer
b. More involvement with the employee’s lives, international relocation, administration
Question 4
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Strategically, Human Resources works with the stakeholders to identify legal, economic, security, and cultural issues in countries before employees are assigned to projects. This is called
- Examining the world perspective of the host country
- Examining the environmental factors
- Examining the personality factors
Answer
a. Examining the environmental factors
Question 5
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Culture shock is defined as
- An innate reaction that is normal in new situations
- An innate reaction that is not normal in new situations
- An abrupt ending to a project that is not normal in new situations
Answer
a. An innate reaction that is normal in new situations
Question 6
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The 4 phases of culture shock include (in order)
- Honeymoon, Frustration, Adjustment, Acceptance
- Honeymoon, Adjustment, Acceptance, Re-entry
- Honeymoon, Frustration, Acceptance, Re-entry
Answer
a. Honeymoon, Frustration, Adjustment, Acceptance
Question 7
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The first step Human Resources can take to support expatriates dealing with culture shock is to
- Acknowledge that culture shock is not real
- Acknowledge that culture shock is real
- Listen to their problems
Answer
b. Acknowledge that culture shock is real
Question 8
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An Australian who is working on an international project in Canada will require _______ Cultural fluency.
- No cultural fluency would be required
- Less cultural frequency than if they were going to Portugal
- More cultural fluency that if they were going to Portugal
Answer
a. Less cultural frequency than if they were going to Portugal
Question 9
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Repatriation after a project is important for project employees to re-integrate into the home country organization. Human Resources works with the employees in a plan for orientation. This plan includes all the answers before EXCEPT
- Relocation, financial advice, and career counselling
- Re-entry shock, stress management, support for professional networks
- Paying for their new home, providing tax incentives, and providing child care dollars
Answer
c. Paying for their new home, providing tax incentives, and providing child care dollars
Question 10
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Two frequent ethical problems related to security for project managers are:
- Bribery and corruption
- Corruption and slavery
- Bribery and pornography
- Child labour and prostitution
Answer
a. Bribery and corruption
