How do we create a KMb Strategy to tackle the gap?
We can ask 3 main questions:
Where are we now? What knowledge do we have to share? Have we created outputs? Do our culture and systems either serve or hinder our KMb plan moving forward?
Where do we want to be? How will we measure our KMb strategy and whether or not it’s had an impact?
How do we get there and who will be involved? What resources do we have to execute our plan? What tools and practices will we use? The answer to this question should include people and technology.
By answering these three questions we aim to close the knowledge to action gap. We’ll now take a look at how we address each of these questions.