Unit 4: Employment and Interpersonal Communication



Common COMM Course Learning Outcomes

This unit supports the following course learning outcomes (COMM 3048, COMM 3073, COMM 3074, COMM 3075, COMM 3077, COMM 3080, COMM 3082):

  • 1. Compose workplace documents including emails, letters, and a research report.
  • 2. Analyze an audience and tailor a message to that audience (objective/subjective writing, persuasive writing, internal/external audience).
  • 3. Apply principles of grammar, punctuation, and editing appropriate to professional writing.
  • 4. Prepare documents according to basic principles of formatting and visual communication in various written documents.

COMM 3020:

  • 1. Communicate clearly, concisely and correctly in the written, spoken and visual form that fulfills the purpose and meets the needs of the audience.
  • 3. Create well-organized business documents (including emails, letters and reports).
  • 4. Compose stylistically appropriate business documents.
  • 8. Create a resume and cover letter for use in employment searches.
  • 9. Explain cultural differences and the impact these differences have on effective business communication.


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Professional Communications Copyright © 2019 by Jordan Smith; Melissa Ashman; eCampusOntario; Brian Dunphy; and Andrew Stracuzzi is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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