Chapter 3: In Their Own Words: Career Stories From Graduates of the Fanshawe College Recreation and Leisure Services Program
3.4 Jessica Diniz, Customer Experience Specialist
Jessica Diniz
Customer Experience Specialist, Fresh Tracks Canada
| Current Employer | Fresh Tracks Canada
Job Description: book tours, create travel itineraries and provide needed documentation, process travel insurance, process payments, answer questions and concerns from clients. |
| Skills you use Professionally | Computer Skills – Excel, Time Management, Professionalism, Problem Solving, Teamwork. |
| Favourite Memory from time at Fanshawe | Planning our event in the Special Events class – having the passion for learning something new and then given the opportunity to utilize those skills in a real-life event. On event day, I felt so proud of myself and our team with the result. |
| Credentials | 2019 Recreation and Leisure Services Diploma Additional Credentials: Masters Boat Captain License, Certified to sell Travel Insurance |
