Information Technology (IT)

Learn more about services offered by IT in our service catalogue below. To request a service, visit the IT Self-Service Portal.

Accounts and Systems Access

Access to systems like Banner, MyMohawk, special-purpose accounts, network folders, and access removal.

See Accounts and Systems Access requests

Communication and Collaboration

Skype for Business, desk phones, mobile phones, shared mailboxes and calendars.

See Communication and Collaboration requests

Computing and Printing Equipment

Employee workstations, laptops, equipment, accessories, and equipment moves or changes.

See Computing and Printing Equipment requests

Conference and Event Support

Audio-visual equipment setup and support for college events.

See Conference and Event Support requests

Data Storage

Restoration of lost data and storage quota adjustments.

See Data Storage requests

End User Software Delivery

Request access to software and specialty image builds for labs.

See End User Software Delivery requests

Institutional Research and Reporting

Request data extracts from different sources, access to reports, environmental scans, survey creation and distribution.

See Institutional Research and Reporting

IT Professional Services

Request consultative services from Information Technology

See IT Professional Services

Laptop and AV Equipment Loans

Loans for laptops, projectors, speakers, and more.

See Laptop and AV Equipment Loans requests

Network Connectivity

Wi-Fi services and network connection installation.

See Network Connectivity requests

Teaching and Learning Technology

Classroom technology support, academic printers, academic lab software, and MyCavnas Crosslistings.

See Teaching and Learning Technology requests

Resources for Students

Digital Skills Services

Get help navigating student systems, accessing your Office 365 account, and using digital tools to learn, study, collaborate and create. Student support is provided by Learning Technology Coaches through Academic Technology Integration and Innovation.

Connect to the Virtual DCC, an interactive space where you create an avatar and allow your browser (Chrome) to connect to your mic and camera.

Learn more at Digital Skills Services.

Contact the IT Service Desk

Report a problem, get assistance, and request equipment loans. Contact the IT Service Desk.

License

SSJS International Student Orientation Copyright © by Shannon Bowerman and Christine Sager. All Rights Reserved.

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