References – Disabled Futures
Julianna Rowsell
Andrey Gargul, (2019). UX Shopify – The thing thats missing from your MVP – Blog.
Ben Carpenter (2019). Understanding all the barriers service users might face,
Government Digital Service, Blog
Canadian Race Relations Foundation CRRF Glossary of Terms (crrf-fcrr.ca)
David H Clifford, (2017), Equity Centred Design Framework. Stanford d.school (slides +
activity)
Dr. Josina Vink, (2019), In/Visible – Shaping Hidden Social Structures Through
Service Design, Service Design Network Conference (slides)
Jessica Kellgren-Fozard, Oops, you did an ableism, Oops, you did an ableism! // Ad [CC] – YouTubeYoutube
John Kania, Mark Kramer, Peter Senge, The Water of Systems Change, 2019
Langdon, P., Clarkson, P. John, Robinson, Peter (2008). Designing Inclusive
Futures, Universal Access in the Information Society.
Leah Armstrong Jocelyn Bailey Guy Julier Lucy Kimbell (2014.) Social Design
futures report