4.3 Conflict Resolution
Instructor Preparation and Summary
Conflict resolution can be a complex concept that many unique learners may struggle comprehending. In this unit, conflict resolution is broken down into 4 simple steps and contains hands on activities for more concrete learning. It is encouraged that instructors be creative with the demonstration of the understanding. This unit offers examples of skits that the learners can act out to practice their new knowledge of conflict resolution. Utilizing an online video platform might be fun for learners to create a short video of their skit to show to the class.
The principles of Universal Design for Learning are incorporated into the variety of activities in this unit.
In this unit, some learners will learn to:
- Define conflict
- List the 4 steps of conflict resolution.
- Practice the 4 steps of conflict resolution in scenarios
- Demonstrate the 4 steps of conflict resolution as a small group performing a short skit.
Classroom Activities
Videos
Click through the following interactive video carousel to view each video. There are 2 in total.
Applied Learning Assessments
Instructor Resources
Slide Deck
- Unit 4.3 Conflict Resolution (MS PowerPoint)
Worksheets
- 4.3 Conflict Resolution – Resolving Conflicts Worksheet (MS Word)
- 4.3 Conflict Resolution – Resolving Conflicts Worksheet (PDF)
Interactive Elements
Put Things in Order Activity (H5P Interactive)
