Unit 4:Teaching Group Work Skills

Learning Objectives

As an instructor, in this unit you will learn to:

• Explain the importance of diversity in successful groups and  traits of good group members.
• Support learners in evaluating their strengths and skills and identifying how they can contribute these skills during group work.
• Teach learners how to be an active listener.
• Introduce the seven communication mistakes people often make that make others not want to engage with them.
• Support learners to reflect on their own listening behaviour and make a plan to improve if needed.
• Guide learners through the four steps of conflict resolution and demonstrate their knowledge with hands on activities.