4.2 Preparing for Your New Workplace

Your first few days in a new job can be exciting, nerve-wracking or everything in between. It can feel like the first day of grade school all over again! You’ll meet new people, learn new tasks and routines and absorb lots of new information. Doing all of this while also trying to create a positive first impression can be daunting. Self-awareness and planning ahead can help you feel more confident.

PREPARING FOR YOUR FIRST DAY

If there are any other questions you have which will help you feel more confident or knowledgeable on your first day, feel free to ask. Good communication and a proactive attitude will help you set a positive first impression.

Disclosure

If you identify as 2SLGBTQQIA+, you may also be considering whether or not to disclose at work.  You may have already done so during the interview stage but if you didn’t, then you may want to consider your options. Of course, for some people, their personal expression may reveal a 2SLGBTQQIA+  identity and in these cases disclosing or “coming out” may not be a choice.  In any case, sharing your sexual or gender identity with your employer or other co-workers is up to you to determine.  While creating work environments that are 2SLGBTQQIA+  friendly is enshrined in law in Ontario, this does not mean that all people will be comfortable disclosing nor, unfortunately, whether people in your work environment will be accepting or welcoming. You need to weigh the pros and cons for yourself and make a decision that works for you.

Gender Neutral Pronouns

If you use gender neutral pronouns, you may want to plan how to communicate your pronouns to your manager and peers in a way that’s comfortable for you. Adding your pronouns to your email signature is one option. You may also want to create a communication plan with your supervisor on how you will share your name and pronouns with your team. This article may provide additional ideas on how to communicate your pronouns at work.

What do I do if co-workers don’t pronounce my name correctly?

Your name -whether you use your legal name or a nickname or preferred name- is an important aspect of your identity in the workplace. Using correct pronunciation conveys respect. Read more about how to correct people who mispronounce your name.

Checklist to Prepare

You’re getting prepared for your first day and you want to do everything you can to feel confident and make a good impression on your employer and co-workers.

What to Expect on Your First Day

You’ve done everything you can to prepare for your first day, but what can you expect once you begin? Everyone’s first day on the job goes differently – whether working remotely or on-site- but here are some common experiences new employees face:

• You’ll likely meet a lot of new people and hear many new names. There’s a good chance that your manager or a co-worker will take you on a tour where they will introduce you to everyone.  Don’t worry about remembering all the names- there’s so much new information coming at you, so no need to add more stress! Smile, shake hands and convey as much warmth as you can muster. First impressions count!
• Not everything will be ready for you.Try not to get frustrated if your work area is not yet fully set up or if there are no orientation materials available. Try to be patient and flexible and find alternative ways to get your work done.
• People may want to get to know you. You might be a little overwhelmed at the beginning as co-workers express their interest in getting to know you. People may be coming at you with a variety of agendas. The best approach is to be friendly and open to everyone, while remaining observant. It’s also possible that employees in your workplace may be more withdrawn and not as friendly initially. Don’t despair- in all likelihood they’ll warm up as they get to know you.
• You might be thrown into it. It’s not uncommon for employees to start performing their job on their first day. Ideally, you would receive training, but many companies don’t have the resources to invest a lot of time into training for some roles. As a new employee, you’re allowed to make some mistakes. Do your best and take initiative by asking questions or problem solving independently.
• You will likely meet with your manager. Within your first week, you’ll probably have a meeting with your manager to discuss the responsibilities and priorities of your job. This is an opportunity for you to ask any questions and demonstrate your keenness in working hard.

ORIENTING TO YOUR NEW WORK ENVIRONMENT

In these first days, you’ll be absorbing and learning many things about the organization—including its values, priorities, structure, services—and about your manager and co-workers.  In many workplaces, you’ll learn these things, in addition to your role, priorities and expectations, from your supervisor, a co-worker assigned to you or at a staff orientation.  Many employers are well aware that comprehensive onboarding programs from the get-go can help make new employees feel welcome and as if they belong and tend to lead to greater long-term satisfaction, improved job performance and retention.

However…don’t be disheartened if there is no formal staff orientation or no guidance from your supervisor or colleagues.  In this case – while is by no means an ideal situation- it will be up to you to proactively figure out how to do your job. Consult your job description, watch and learn from co-workers in the same role and ask questions.  If a colleague is open to having you job shadow for a day or two, that may be something you could request from your supervisor.

NITTY GRITTY DETAILS

In the first week or so, sorting out the nitty gritty details about the following will help you settle in and feel more at “home” while at work:

During your first few weeks

• Introduce yourself to more people to get a bigger picture of the operations
• Further familiarize yourself with company lingo and workplace customs
• Clarify your responsibilities e.g. involvement in committees
• Increase your company knowledge (mission, values, priorities, competitors, etc.)
• If your workplace is unionized, feel free to reach out to a union steward, a staff member who represents the union members for your work area

Benefits of an Organizational Chart

There’s no magic map to help you orient to this new workplace, but an organizational chart may be the next best thing! Your employer might give you an organizational chart that shows who does what, where each person fits in the organization, and who reports to whom.

You can use the chart to:

• Help you remember co-worker’s names and titles
• Discover employee roles and how they fit into the organization
• Learn about the type of work others do, and how it relates to what you do

Some organizational charts show everyone in the organization. Others only show people in upper management positions. If you are not sure where you fit in the organization, ask your supervisor to explain.

When you understand who does what, you get a better understanding of who you should go to to get answers to your questions and approvals. This person is usually your direct supervisor.

Maximize your first year on the job

After several months, your manager and peers will expect you to be more confident in your role.  You might find it helpful to chart specific milestones over the course of your first year in order to stay on track.  Your plan might be broken down into 3, 6, 9 and 12-month blocks. For each block you could set up specific and measurable goals related to understanding and excelling in your role, meeting targets, developing industry knowledge and specific skills.   You’ll likely need to modify your plan as you go as some factors may shift over time.

Meeting (and exceeding) the demands of your role is an essential aspect of workplace success, but so too is relationship building with your team and other co-workers and building a positive reputation in your field. Technical or job-specific skills are only piece of your career success, developing skills at collaboration and teamwork are also highly valued and essential to getting things done.

Activity

Ask three people you know to reflect on and describe their first day at a new job. You could ask your friends when you’re hanging out, talk to your neighbour or someone in your household, or even ask an instructor. If you have had a full-time, part-time or summer job in the past, reflect on your own experiences as well.