13.1. Chapter Introduction
Learning Objectives
After reading this chapter, you will be able to:
- Outline the basic needs of team members.
 - Explain the stages that a project team goes through and be able to identify the role that a project manager should try to play during each stage.
 - Discuss the role of trust in building a team, and describe behaviours that help build trust.
 - List motivators and demotivators that can affect a team’s effectiveness.
 - Explain issues related to managing transitions on a team.
 - Describe the advantages of diverse teams and provide some suggestions for managing them.