45 8.1 Introduction

In today’s workplace, it would be challenging to find a business or an organization that does not leverage eLearning in some capacity. eLearning is used for a variety of training, such as WHMIS for onboarding new employees or at Walmart for teaching employees how to efficiently stock shelves (McCue, 2019). eLearning’s increasingly wide reach spans educational institutions, corporate organizations and government/military applications (Rossett & Marshall, 2010). However, from lived experience in the corporate world, eLearning is often met with resistance, low prioritization or seen by employees as yet another task on an endless to-do list.

Globally, the eLearning industry is projected to reach 462.6 billion dollars by 2027 (The Business Research Company, 2023). This chapter examines eLearning’s growing popularity with employers, why such a booming business is met with lukewarm enthusiasm from employees and recommendations to narrow the gap between corporate agendas and employee satisfaction. The intended audience for this chapter is those with a vested interest in corporate training, including instructional designers, administrators, corporate users, or researchers.