5 Accessing Your NC Email

Sending and Receiving College Emails

Your official NC email is the email address that your instructors, college staff and the Student Administrative Council will use to communicate important information.  It is extremely important that you check your NC email frequently and consistently, ideally at least once per day during the term and that you read each message carefully. If you don’t, you may miss out on information and announcements that are essential for your academic and personal success.

In addition to receiving emails, it’s also important that you send any college-related questions, concerns or requests from your official NC email account. Sending messages from your NC email will ensure that professors and staff can quickly identify you as a member of the NC community.  Messages from personal email accounts (i.e. coolpeeps@gmail.com) may be trapped by spam filters or flagged as suspicious. 

For more information on how to access and navigate your official NC email, watch the video below:

View this video on Microsoft Stream (Niagara College network ID and password required).  

Email Etiquette

When you send emails to NC professors, staff, or classmates, ensure that your messages are professional, polite and specific. Here are some simple tips to keep in mind:

• Use a descriptive subject line so the recipient knows what your message will be about. If you’re writing with a question about a specific course, include the course code in the subject line.
• Include an appropriate salutation (i.e. Hello Professor Amal)
• Keep your message brief and to the point, but include important details so that the recipient can fully understand your issue or question.
• If you are writing to your professor or a staff member at the college, sign your message with your name and student number so they can easily identify you.
• It may take some time for the recipient to respond to your message. Be patient and wait a few days for a response before sending a follow-up message.

For additional tips about communicating with faculty and staff at Niagara College, check out the chapter, When you Need Help from Faculty, in this guide.