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Contents
  1. Acknowledgements

  2. How to Use this Handbook

  3. I. Communication Foundations
    1. 1. Principles and Models of Communication

    2. 2. Prepare

    3. 3. Create

    4. 4. Revise

  4. II. Professional Writing and Communications
    1. 5. Strategies

    2. 6. Information Literacy and Documentation

    3. 7. Document Principles

    4. 8. Online

    5. 9. Face to Face: Personal & Presentations

  5. III. Style
    1. 10. What is Style?

      1. What is Style?
    2. 11. Inclusivity and Diversity

      1. Inclusivity and Diversity
    3. 12. Reflection and Feedback

      1. Feedback
    4. 13. Conflict Resolution and Problem Solving

  6. IV. Scenarios and Exercises
    1. 14. Scenarios

    2. 15. Exercises

  7. V. Writing Mechanics - What's Wrong & How to Fix it
    1. 16. Sentence Problems & Fixes

      Wendy Ward

    2. 17. Agreements

    3. 18. Punctuation

    4. 19. Modifiers

    5. 20. Word Choices

  8. Appendix A: Worksheets

  9. Appendix B: Formats

Communicate with Style: A Handbook for Personal Care Trades

Professional Writing and Communications

Chapter 5: Strategies

Chapter 6: Information Literacy and Documentation

Chapter 7: Document Principles

Chapter 8: Online: Blogs & Vlogs Principles

Chapter 9: Face-to-Face: Personal & Presentations

 

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Next: Strategies

License

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Communicate with Style: A Handbook for Personal Care Trades Copyright © by Wendy Ward is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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